Company Profile

DKT Anglophone West Africa (AWA), is an innovative, adventurous and sustainable social marketing enterprise that improves people’s lives in Ghana, Liberia and Sierra Leone by contributing to raising modern contraceptive prevalence rate, reduce maternal mortality and provide safe quality options for HIV/AIDs prevention.  

Job Description

Job Identification

• Job title:     Senior Technical Advisor
• Department:     Technical Advisory

Organization Relationship

• Directly reports to:     Country Director
• Directly supervises:    Medical Technical Advisor

Job Summary

• Manage clinical training and community outreach elements of “Increasing IUD, Implant, and Misoprostol Availability and Use” project
• Manage relationships with the Ministry of Health (MoH), Ghana Health Services (GHS), and other FP / SRH partners.
• Provide strategic analysis and critical thinking to further company goals.
• Responsible for family planning (FP) and sexual and reproductive health (SRH) advice and counsel.

Specific Duties & Responsibilities:

• Manage clinical training and community outreach elements of “Increasing IUD, Implant, and Misoprostol Availability and Use” project
• Quickly develop detailed implementation plan to deliver technical aspects of LAD project, including clinical training for the insertion and removal of multiple types of IUDs, insertion and removal of Sino implants, and counseling, prescription, and provision of medical abortion.
• Develop and execute community outreach program to deliver target levels of market activations and community meetings, focused on long term family planning methods and medical abortion.
• Create and manage team and suppliers for market activations and community meetings to ensure execution with excellence.
• In conjunction with marketing team and advertising agency, develop and adapt materials to be used in clinical training and community outreach.
• Monitor effectiveness of community outreach activities and recommend / amend strategies accordingly.
• Ensure activities are in line with budget planning and expectation.

Manage relationships with the Ministry of Health (MoH), Ghana Health Services (GHS), and other FP / SRH partners.

• Create, nurture, and maintain strong linkages between DKT and MoH, and DKT and GHS Family Planning Division (FPD) at the national, regional and district levels.
• Develop key stakeholders for DKT and social marketing within the MoH and GHS FPD.
• Ensure active MoH and GHS support for DKT activities and sales.
• Develop innovative public / private partnerships (PPP) to increase uptake and sales of long-term family planning methods.
• Develop, direct and oversee management of relationships with private healthcare outlets and providers.
• Manage relationships with all stakeholders in FP and SRH, such as the Ghana Registered Midwives Association (GRMA), local and international NGOs, international health officers, etc.

Provide strategic analysis and critical thinking to further company goals

• Ensure effective overall strategies for IEC (information, education, and communication) activities.
• Develop detailed technical strategies to accompany and drive sales targets and CPR / share goals.
• Collaborate with Sales & Distribution Manager to increase DKT product distribution in clinical channels.
• Design and execute effective healthcare provider outreach and networks.

Provide family planning and sexual and reproductive health advice and counsel.

• Advise CD, sales team, and brand managers on technical aspects of FP and SRH to ensure DKT provides timely and accurate information in the field.
• Keep all DKT employees up-to-date on FP and SRH developments, statistics, and innovations.
• Be voice of DKT to healthcare providers and other FP / SRH stakeholders with regards to technical information.
• Responsible for accurate technical communication in all DKT products, IEC, and marketing materials.

Other Duties:

• Represent DKT with all partners including, but not limited to: MoH and GHS representatives, donors, NGOs, consultants -- maintaining positive, professional relationships and image.
• Perform other duties as assigned by Country Director.
• Assure confidentiality in handling business related issues.

Work Guides and References

• Business Plan and Budgets
• LAD Proposal
• Brand and Marketing Materials
• Personnel Policies & Procedures Handbook
• Descriptions of DKT International and Social Marketing

Position Objectives

• To ensure successful implementation of the technical and community outreach aspects of LAD project.
• To develop relationships within MoH and GHS so that both departments are champions of DKT’s work.
• To aid in establishing key customers among healthcare practitioners and within the clinical outlet.
• To lead DKT thinking as expert on FP and SRH.
• Contribute to overall program goals.

Key Performance Indicators

• Achievement of clinical training per project commitments.
• Achievement of community outreach goals – marketplace activations and community meetings.
• Delivery of LAD project targets within budget.
• Support of MoH, GHS FPD, and FP stakeholders, including active advocates.
• Positive image level of DKT in the eyes of MoH, GHS, and key FP partners.
• Distribution and sales among healthcare practitioners and in clinical outlets.
• FP / SRH knowledge level of DKT staff.
• DKT sought after as expert in FP and SRH issues and innovations.

Required Skills or Experience

• Post-graduate training in public health or other relevant discipline
• clinical degree in nursing with emphasis on midwifery is a plus.
• Minimum 7 years mid-senior level experience in designing, implementing or managing large, complex FP / SRH training and outreach programs.
• Demonstrated track record working with mid and senior level MoH and GHS FPD officials.
• Experience with and understanding of Ghana’s law providing access to safe abortions.
• Proven knowledge of the private clinic landscape in Ghana, with existing strong relationships and networks within the sector.

Skills and abilities

• Proven leadership skills
• Critical and strategic analysis
• Strong interpersonal and people management skills
• Entrepreneurialism
• Innovation and risk-taking
• Strong organizational skills
• Strong attention to accuracy and detail
• Flexibility
• Personable, approachable demeanor
• Effective time-management
• Integrity and honesty
• Excellent writing & oral communication skills
• Fluent in English
• Computer literacy