Job Description

The Receptionist must be resident in ACCRA.

Specific duties and responsibilities include:

• Manages incoming and outgoing correspondence, including e-mails, parcels and hand delivered messages on a routine basis 
• Carries out reception services by ensuring guests’ comfort, receiving and directing visitors to the appropriate offices or offering any assistance required. 
• Maintain safe and clean reception area 
• Carries out telephone switch board services by answering, screening, forwarding and/or returning phone calls and messages. Takes note of calls that could not be immediately taken by staff members and inform them of caller identity, time, and subject of call 
• Produces copies of documents, scans documents and provides other secretarial services as required. 
• Logs in/records incoming and outgoing letters on a daily basis 
• Organizes and takes responsibility for the delivery and collection of documents/parcels from and to post office, government bodies, embassies, etc. 
• Organizes magazine display 
• Take minutes during staff meetings 
• Schedule meetings for staff ,management team, drawing up agenda and distributing documents 
• Purchase stationery and assist in all other logistics 
• Assists in and/or carries out other office activities and other tasks, as assigned 

Required Skills or Experience

• HND in Secretarial ship 
• At least 2 years of professional working experience in a similar position 
• Knowledge in Office administration and customer service( telephone etiquettes, excellent verbal and written communication) 
• Good IT skills, including Microsoft Office (particularly excel and Outlook) 
• Team player, highly-motivated, self-starter, able to work independently, multi-task and meet deadlines.