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Relationship Officer

JOB SUMMARY

Company Confidential
Industry Insurance
Category Sales / Busin...
Location Accra
Job Status Full-time
Salary GH¢ 
Education University de...
Experience 4 years
Job Expires Aug 28, 2015
Contact ...
 

Job Description

  • DEPARTMENT: MARKETING DEPT    
  • UNIT: Group Business
  • WORKING ENVIRONMENT: Normal    
  • LOCATION: Head Office
  • REPORTS DIRECTLY TO: CHIEF MARKETING OFFICER
  • DIRECT REPORTS:  Corporate Agents   FOR: Corporate Business
  • INDIRECT REPORTS:-    

JOB PURPOSE
To manage business development, commercial operations and profitability of the company’s products targeted at corporate institutions, groups and strategic partners (brokers, financial institutions and other collaborators).

KEY RESPONSIBILITIES
Technical/Operations duties    

  • Develop business objectives for the target groups and translate them into targets for the working team.
  • Prepare annual budget, manage income and expenditure, analyze variances and initiate corrective actions.
  • Identify and harness new client opportunities, while retaining and upgrading existing customer base. 
  • Identify relevant strategic partners, negotiate and scope the terms of collaboration and ensure that the company continues to derive anticipated benefits. 
  • Build strong relationships with key clients, brokers and other strategic partners; represent the company at programs and events that build the company’s reputation.
  • Recommend product lines by identifying new product opportunities, surveying consumer needs and trends, tracking competitors.
  • Liaise with the other business teams to ensure service excellence and flawless implementation of promotional programmes. 
  • Select, orient, train, assign, schedule and coach assigned employees and agents in conjunction with Human Resource unit. 
  • Provide effective leadership and strategic direction for junior colleagues by communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions.
  • Assist management to ensure that the operations and implementation procedures are consistent with corporate objectives and regulatory policies.
  • Ensure timely submission and review of reports to appropriate authorities; weekly, monthly, quarterly and annually.

Supervisory duties
Has direct control over direct reports

General duties
Any other duties that may be assigned.

KEY PERFORMANCE MEASURES    

  • Increase in New Products
  • Business Objectives developed
  • Annual Budget in place
  • Continuous improvement in Customer satisfaction 
  • Timely submission of reports

KEY RELATIONSHIPS

  • Internal    
  • Finance Department
  • Operations Department
  • Cluster and Marketing Teams
  • HR Department

KEY RELATIONSHIPS
External    

  • Marketing Agencies
  • Key Clients
  • Agents
  • Brokers

RESPONSIBILITIES FOR ASSETS    

  • Company vehicle
  • Computer
  • Office furniture
  • Phones
  • Any other asset handed over to you

LEVEL OF AUTHORITY
Has authority over approved group marketing budget

COMMITTEES SERVED ON:
Technical Committee, Procurement Committee, Disciplinary Committee. The incumbent joins the Marketing Leadership Team and any other committee as required.

Required Skills or Experience

  •  At least 4 years working experience in a similar role in an Insurance environmen
  • University degree or advanced professional qualification from a recognized institution; A Masters degree is an advantage.

Technical & Technological

  • Must be innovative
  • Excellent managerial and administrative skills
  • Strong interpersonal and communication skills
  • Excellent relationship building and interpersonal skills 
  • Articulacy 
  • Presentation skills 
  • relevant product and industry knowledge 

Managerial

  • Organization and planning 
  • Problem analysis and problem-solving 
  • Team-leadership  
  • Decision making 
  • stress tolerance
  • Adaptability and collaboration

Personality Attributes    

  • Creative flair
  • Multi tasking
  • Self confident, outgoing and not easily intimidated
  • Reliable and trustworthy
  • Organizational Skills
  • Team building and leadership

How To Apply

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