Job Description

They provide customers with a first and last impression as both greeters of new guests and well-wishers to departing ones. These employees perform or delegate various tasks that are essential to daily operations of a hotel's front desk. These tasks include

1. making or confirming reservations, verifying and collecting payments, 
2. issuing room keys, controlling guest access to safe deposit boxes, and 
3. contacting housekeeping or maintenance when guests report a problem. 
4. provide hotel clerks with necessary training and support. 
5. Bookkeeping duties, such as balancing accounts, conducting nightly financial audits and referring patron comments and complaints to the appropriate hotel manager. 

Required Skills or Experience

1. must be friendly and outgoing, 
2. possess excellent communication 
3. problem-solving skills.
4. Must be a team leader
5. Able to write daily and monthly report
6. Holds Hospitality / tourism certificate