Job Description

SCOPE
The position entails SAP implementation and its usage with necessary support to all categories of staff with respect to database systems and all applications within the Company.  

FUNCTIONS/ACTIVITIES

• Performing system analysis to determine and document user needs 
• Participating fully in all the design phase of SAP implementation in the Company
• Participate fully in the testing and acceptance phases of all functions defined for SAP in BBP
• Participate fully in the creation of master data for all domains or modules of SAP project
• Liaising with stakeholders to provide the necessary support to resolve all problems encountered by users of SAP
• Create a log book for all incidents with their corresponding solutions throughout the life cycle of SAP project 
• Assist Business Process Owners( BPO) and Key Users ( KU) to evaluate processes and perform continuous improvement of system with regard  to the needs of the Company
• Liaising with software vendors for installation of database software acquired
• Ensuring that adequate software licenses are acquired for users
• Following up on the renewal of software licenses as and when due
• Ensuring backup is done every day with weekly copies kept as prescribed in Disaster Recovery procedure
• Ensuring that there is relation or interface among applications running on the database 
• Assisting users to eliminate manual processes and procedures used in the performance of their duties 
• Training the users to use the application effectively
• Coding and Implementing new requirements from users
• Configuring applications to be friendly to users
• Ensuring appropriate permissions are set for all users based on job function
• Setting up of reports required by users
• Training users to be able to use the applications
• Implementing upgrades and updates as and when released
• Liaising between the company and software channel partners in providing technical and functional support to the users
• Follow up on various new items and information needed to update the website
• Research and implement current technologies to make the website attractive and current
• Installing security patches to ensure the website is not compromised

Required Skills or Experience

• BSc. Computer Science
• Minimum of 5 years relevant working experience

Skills and competence

• MS SQL Server
• Microsoft dotNet Framework
• Content Management System
• Very good knowledge of ERP System (SAP)
• Good Analytical Ability and Problem-solving skills
• Ability to Create, initiate and achieve Results
• Good Communication, Interpersonal and Presentation Skills
• Must be a Team Player
• Ethical and Confidential