Job Description

• Answers the telephone and receives visitors to office, providing information as appropriate and/or referring calls/persons to appropriate staff members, other departments and agencies 
• Manages appointments and provides administrative assistance to the Managing Director and other Senior Management Team members
• Assists to plan and coordiante office support activities associated with a program area and record keeping system
• Assist in preparing a variety of reports, documents, correspondence, transcribes, prepares circulate correspondence and memoranda
• Supports in managing travels and itineraries
• Performs related work as required

Required Skills or Experience

• Strong interpersonal relationship
• Easy to deal with and passionate about managing the front desk and office
• Fair knowledge and skills in people management and development
• Cultural sensitivity - is aware of and sensitive to different cultural values
• Good writing, verbal and editing skills
• Good problem solving skills and ability to work with little supervision
• Ability to do multiple tasks with little difficulty
• Good IT skills in Microsoft Word, Excel, Outlook and internet communications
• Higher National Diploma in Secretaryship or Stenographer
• Good work related experience
• Experience of working for NGO's and knowledge of the development/human rights sector
• Records management and basic book keeping