Job Description
A Hotel in Aburi is looking to give an exciting opportunity to young professionals to be a big part of the success story of the organisation and offer career growth for hard working Waiters, Barmen and Housekeepers.
If you have worked in the hospitality industry as a waiter, cook, barman, cleaner or room attendant this could be the opportunity you are looking for to a rewarding career.
RESPONSIBILITIES
- Greets guests and presents them with the menu.
- Informs guests about the special items for the day and menu changes if any.
- Suggest food and beverages to the guest and also try to upsell.
- Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system.
- Obtaining revenues, issuing receipts, accepting payments, returning the change.
- Performing basic cleaning tasks as needed or directed by supervisor.
- Communicate to the guest and provide assistance with their queries.
- Co - ordinate with the kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
- Serve food and beverage to the guest as per the course of order.
- Observes guests and ensure their satisfaction with the food and service.
- Promptly respond to guest with any additional request.
- Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
- Prepare mixed drinks for service to your customers table.
- Properly open and pour wine at the tableside.
- Adhere to grooming and appearance standards consistently.
- Understands and can communicate products and services available at the resort.
- Must have some familiarity with basic cooking skills.
- Assist busy persons with stocking and maintain the restaurant and bar stock levels.
- Help other areas of the restaurant such as answering telephones and completing financial transactions.
- Print closing report and drop the cash with the front office / accounts department.
- Close the shift on the POS terminal.
Required Skills or Experience
- Passionate about food and beverage
- Desire to deliver excellent customer service
- Must be willing to work extra hours at some times
- Must have good communications skills
- Be welcoming, friendly and helpful
- Pleasant, professional appearance and warm personality
- Must be tactful and patient
- Ability to quickly learn food and beverage computer systems
- Ability to read and deliver reports
- Strong interpersonal skills and the enthusiasm and self-motivation to be part of a winning team
How To Apply
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