Job Description

• Facilitate cold and warm calls to prospective leads
• Aggressively prospect for new clients and businesses
• Schedule and follow through on calls with leads and current clients
• Communicate with leads and clients via email
• Answer all lead and client’s questions accurately
• Prioritize and/or escalate lead and client’s questions as needed
• Promote specific services as directed by management
• Inform leads and clients of current promotions and discounts
• Maintain positive business and client’s relationships in the effort to extend clients lifetime value
• Develop strategies for more effective sales, both individually and as part of a team
• Source and develop referrals
• Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
• Meet and/or exceed monthly and quarterly sales quotas
• Self-improve continuously by way of experience and managing feedback

Required Skills or Experience

• Diploma, HND/Degree preferred but not required, relevant experience is sufficient
• Impeccable client service skills
• Excellent interpersonal communication skills, both verbal and written
• A strong passion, motivation and a driven attitude to succeed in selling FM services.
• Sales-driven, results-driven and target-driven attitude
• Aptitude for persuasion and negotiation
• Proficient in time management
• Organized work ethic
• Ability to meet and/or exceed monthly and quarterly sales quotas
• Ability to create and deliver client presentations.