Job Description

Toldo is an IT service provider with innovation at the center of its activities. We are looking for individuals who share our passion about disruptive technologies to join us at our Accra office.

The Position

In this critical role, the Operations Manager will be a revenue generator, problem solver, advocate of quality and deliverer of consistency. Reporting to the Board of Directors, the Operations Manager will be responsible for the day-to-day management of teams within the Company. He / She will ensure the efficient use of resources for profitable, consistent and quality results.

Responsibilities

• Oversee and direct day-to-day activities of the organization
• Oversee revenue generation and ensure consistent client satisfaction
• Ensure high quality service delivery by managing the development team
• Develop policies to promote effective sales, IT development and internal operations
• Set realistic budgetary expectations and ensure transparent operations

Required Skills or Experience

Skills

• Team leadership in a start-up environment
• High level of autonomy, innovation and independent work
• Good knowledge of Ghana’s IT market including competitor practices and customer demands
• Good communicator, team leader and motivator in a business environment
• Pays attention to details and has excellent reporting skills

Qualification and experience

• At least a Bachelor’s degree or an equivalent combination of education and work experience
• Fluency in English, both written and spoken
• 4+ years leadership experience in a start-up environment
• 5+ years of experience in the Ghanaian IT sector including in sales and technical development

What we offer

• Competitive salary and performance-based bonuses
• Leadership role with high level of autonomy and a chance to develop your leadership profile
• 25 leave days in a year