Job Description

• Report To: Assistant General Manager and Business Developer
• Industry: Hospitality/Hotel

Job Brief

Responsible to manage all aspects of maintenance staff on a daily basis. Direct, Coordinate and perform routine, preventive and emergency interior/exterior maintenance and repairs to obtain optimum efficiency and economy of Hotel operations.

Job responsibilities

• Familiar and complies with the hotels mission and standards in performing maintenance activities.
• Maximise maintenance team potential with a balanced focus on operations, guests, employee and owner’s satisfaction.
• Represent the maintenance department during meetings
• Oversee the maintenance tasks, work orders and special projects and ensure timely and accurate completion.
• Respond to guest’s maintenance needs promptly and ensure guests receive professional, efficient, prompt and courteous service to hotel standards.
• Maintain the physical appearance and operational efficiency of the hotel including physical, electrical and plumbing works.
• Ensure proper records are kept relating to all plant and equipment for the hotel including repair and service records.
• Prepare reports as required by the Housekeeping Manager and Assistant General Manager.
• Ensure that stores have adequate stocks of materials, equipment and tools are kept in a clean and safe environment.
• Perform daily and weekly property document inspections
• Provide training to staff on supplies, inventory, maintenance and ordering procedures
• Maintain, monitor and test hotel’s emergency and security systems
• Ensure Maintenance staff is wearing proper uniforms with name tag
• Responsible for quality service

Required Skills or Experience

• Professional Qualification in Electrical or Civil engineering required
• Minimum of 5 years’ Maintenance experience and 3 years supervisory or manager experience in engineering hotel department
• Msc or Bsc in Electrical/Civil engineering required
• Must possess good organizational skills