Company Profile

Proforest is a non-profit organisation with a global presence. Our head office is in the UK with regional offices in Malaysia, Indonesia, Ghana, Columbia, and Brazil. Proforest has established itself as a leader in the development and implementation of sustainable production and sourcing of natural resources, including timber and a range of agricultural commodities (eg. palm oil, soy, sugar etc), helping companies, governments, non-governmental and civil society organisations to achieve sustainable use of the world’s natural resources. 

Proforest provides practical support to producers, processors, purchasers and investors to help them meet their sustainability commitments. We work at every stage of the supply chain, from production and processing, through to purchasing and investment. Our experience covers the management of forests, oil palm, soy, sugarcane, rubber, beef and cotton at a range of scales that includes smallholders, communities and forest-dependent people through to multinational businesses. 

Proforest is made up of a non-profit arm (Proforest Initiative Africa) which focuses on long-term support for small producers and wider capacity building, particularly in developing countries and a consultancy arm (Proforest Limited) which provides direct support and services to the private sector companies

Job Description

Position summary 
This is an exciting opportunity for an innovative IT professional with excellent interpersonal and communication skills to take on a leading role in developing the IT function for the Proforest group of companies. Key responsibilities are IT strategy and security management, effectiveness of IT systems, capacity building and overseeing with external service providers. 

Main Responsibilities
IT Strategy and security management

• Lead on the development and implementation of a long-term IT roadmap to improve effectiveness and security of IT systems 
• Identify IT security risks, evaluate mitigation options and carry out suitable measures to ensure security of company networks, systems and data
• Develop a business continuity plan

System development

• Be aware of new technologies, engage with stakeholders to identify their technology needs and support implementation of appropriate solutions
• Review if existing systems are fit for purpose and implement improvements 
• Develop IT policies and operating procedures. Maintain documentation of networks, systems and processes

Capacity Building

• Develop a global team of IT power users to strengthen IT capacity in regional offices
• Develop guidance documents and training material. Provide training as required

Incident response, user support and maintenance
Coordinate and oversee external IT support provider to ensure that incidents, issues, end-user support and regular maintenance is carried-out according to standards

Salary and practical details 

• Salary range: GHS 82,500-GHS 137,500
• Location:  Accra, Ghana 
• Full time permanent position

Required Skills or Experience

• Professional IT qualification (e.g. computer science, network engineering, etc.)
• At least 3 years of relevant work experience in a similar role 
• Network administration and management, especially Windows server, HyperV, AD, GPO, DHCP/DNS
• Configuration and troubleshooting of laptop and desktop computers
• Microsoft environments, especially Office 365 ecosystem and Azure
• Database and Business Intelligence solutions
• Security infrastructure and cyber security best practices, including BCP and disaster recovery
• Excellent communication, interpersonal and team-working skills with the ability to build effective working relationships and operate in a geographically distributed, multi-cultural environment
• Highly developed organisational skills and solution-oriented approach including prioritisation, project management and time management
• An enthusiastic, motivated and pro-active approach with the ability to manage own workload effectively
• A drive and desire for continuous professional development