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CUSTOMER SERVICE ENGINEER

JOB SUMMARY

Company Plato Consult...
Industry Consulting
Category I.T.
Location Accra
Job Status Contract
Salary Not Specified
Education Bachelor̵...
Experience 3 years
Job Expires Nov 27, 2022
Contact Plato Consult...
 

Job Description

  • Reports To: Fixed Regional Manager

JOB PURPOSE

The successful candidate shall provide technical support regarding customer related issues. 

ROLES AND RESPONSIBILITIES

  • Responsible for ensuring technical customer issues are resolved.
  • Test and configure equipment’s such as modems, routers etc.
  • Adherence to Health and safety regulations of the Organization and other applicable regulatory requirements.
  • Update network/ Data records on completion of job and ensure feedback is given to support team at close of work on daily basis.
  • Ensure systems provided are employed to effective use.

Required Skills or Experience

EDUCATION

  • Minimum of Degree/HND in Electrical/Electronic Engineering or its equivalent.
  • At least 3 years’ experience in IT industry.
  • CCNA is an added advantage.

SKILLS AND ABILITIES

  • Excellent communication skills
  • Problem solving and critical skills
  • Ability to work effectively in a team
  • Performance driven & goal oriented
  • Technical skills.

How To Apply

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