Job Description

• Contribute to the growth and profitability of the company through efficient marketing and sales
• Create a business plan for the Branch, review and update periodically with development, discuss implementation plans and protocols with Management for approval
• Responsible for day to day management of Branch to ensure smooth operations, compliance with Standard Operational Procedures, revenue and profit maximization, adherence to performance indicators, and customer satisfaction
• Manage all sections including Butchery, Juice and Salad Bar and Wholesale, if service is available, at Branch
• Protect company assets, attend to all maintenance schedules and ensure equipment are in good working condition
• Organize monthly comprehensive stock and inventory take in coordination with Procurement/Inventory Manager
• Ensure best practice in-store layout and visual merchandising standards at Branch to enhance performance
• Ensure labeling and selling price tagging of produce and products are accurately updated and displayed
• Submit documentation, requisition, or reports to Procurement/Inventory Manager on stock availability, general stock request, specific customer requirements - paying attention to items and quantities - by 15.00hrs daily to enable complementary provision for next day delivery
• Responsible for receiving and cross-checking quantities, quality, and processing returns if required
• Authorize and process inventory movement operations including stock transfers, wastage capturing, and processing at Branch
• Establish produce loss prevention strategies to ensure waste is reduced to the barest minimum 
• Establish monthly staff rosters/schedules that ensure equitable implementation of Branch activities
• Enforce adherence to proper Branch opening and closing procedures
• Champion and enforce retail operating standards and policies by mobilizing all staff members to deliver services and provide information that guarantees the excellent customer experience
• Enforce the highest standard of hygiene and cleanliness at the Branch
• Ensure operational staff meet customer satisfaction requirements
• Monitor, review, and report on all marketing activities that ensure the provision of goods and services to satisfy customers’ needs
• Respond to customer complaints in a way that is satisfactory to the customer
• Submit monthly Branch documentation or reports to Management
• Undertake any other duties periodically assigned by Management

Required Skills or Experience

• A minimum qualification in Bachelors Degree. Professional qualification will be an added advantage.
• More than 5 years experience is required with 2 years in management level
• Experience in a Retail Industry is a MUST.
• Must reside in and around Tema

Skills Needed:

• 1. Detailed Oriented 
• 2. Good communication and interpersonal skills
• 3. Ability to work under pressure