Telesales Agent


Company Reliance Pers...
Industry FMCG
Category Customer Serv...
Location Accra
Job Status Full-time
Education HND / Degree
Experience 3 years
Job Expires Sep 30, 2021
Contact ...

Job Description


  • To undertake over the telephone sales activities which includes but not limited to placing outbound cold calls and/or receiving inbound calls.
  • Make outbound calls to prospective customers and strive to achieve daily/ Monthly targets.
  • Explaining and promoting products to individuals and prospective businesses.
  • Researching and identifying leads, keep and maintain updates records of prospective customers.
  • Sourcing leads by campaigns via the telephone, emails, social media and other electronic mediums.
  • Identify prospects, customers, and referral sources and develop/maintain relationships to ensure attainment of company business goals. Support efforts to consistently grow the base of referral sources.
  • Maintain the mail lists and keep both the prospect and customer lists up to date.

Required Skills or Experience

HND/Degree in Marketing or any relevant field

3 years’ experience in a similar role

Technical Competence

  • Excellent communication skills.
  • Creative thinking skills.
  • The patience and ability to engage customers in conversation.
  • Good sales ability.
  • Working knowledge of relevant computer software.
  • Excellent interpersonal and problem solving skills.
  • The ability to handle rejection and stress in soliciting customer

How To Apply

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