Content Moderator


Company Reliance Pers...
Industry Telecommunica...
Category I.T.
Location Accra
Job Status Full-time
Education BA/BSc
Experience 1 year
Job Expires Nov 13, 2021
Contact ...

Job Description

Immediate Superior:  Team Manager 

Main tasks 

  • In the context of this role, you may be exposed to potentially disturbing content, and will need a level of resilience and maturity. We care for our employees' safety and well-being and will ensure that they have the support and resources needed. 
  • Review and act upon user generated content on social media platforms. Take necessary action as per the defined policies and conditions.
  • Provide insights and trends on content reviewed
  • Provide feedback and suggestions on review process and workflows
  • Provide suggestions for product innovation
  • Perform general data entry and other related tasks
  • Ability to embrace and adapt changes in type and nature of work, policy and procedures at short notice
  • Must always follow all hot cues and alert mechanism and comply to all such processes 
  • Respond to user inquiries with high quality, speed, empathy, and accuracy

Required Skills or Experience

  • Degree in any relevant field 
  • 1-3 years’ work experience in similar role
  • Ability of reason and analytical skills in diverse situations
  • Awareness of current events with great sense of social issues
  • Resilience, high stress tolerance levels
  • Good judgement and able to inferences on data and relate to the guidance on how to action
  • Active Social Media presence
  • Attention to detail and good visual memory is essential to ensure the quality and accuracy of work 
  • Ability to work in multiple tools/web browser windows simultaneously
  • Ability to work both independently and within a team of similar or different cross-functional departments
  • Ability to quickly utilize hot cues and key command shortcuts preferred

Required Languages
Ability to speak Yoruba, Ibo or Hausa fluently/proficiently

How To Apply

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