IT Manager (Kumasi)


Company Confidential
Industry Financial Ser...
Category I.T.
Location Kumasi
Job Status Full-time
Salary GH¢ 
Education University de...
Experience 5 years
Job Expires Nov 15, 2021
Contact ...

Job Description

Job Purpose
As the information Technology Manager your main responsibilities are:

  • Responding for installation and maintaining computer hardware, software and networks.
  • Responsible for effective management of the company’s server/network infrastructure and security systems to support business operations and satisfy clients’ needs in a timely and professional manner: and also
  • Co-ordinate and supervise the I.T Department activities of the company.

Job Responsibilities 
TT Strategy and Policy Development

  • Participate in the development of strategy/business plan for the I.T department 
  • Participate in the development and review of policies; standard operating procedures (SOPs) work plan and other support systems including monitoring mechanism in managing the technology department of the company to achieve the targeted objectives.

I.T Infrastructure Design and Management

  • Plan and develop I.T infrastructure requirements and technical specifications based on existing projects and future computing needs/requirements of the company.
  • Ensure that the I.T infrastructure and security systems operate effectively and efficiently within the agreed targets.
  • Oversee the installation and configuration of hardware, software and other accessories in an efficient and effective manner
  • Undertake research and make appropriate recommendation on I.T products and services in support of all procurements and development efforts.
  • Manage Service Level Agreements, Service Measurement and Service Reports with Business Units.
  • Provide an effective, reliable and protected communication infrastructure that conforms to industry best practice to support all corporate computer system with the company
  • Develop for review and approval disaster recovery drills/strategies and business continuity plans and implement same to safeguard the company’s data and information.

Operational Management

  • Responsible for the maintenance and management of the I.T assets of the company. Coordinate and supervise ongoing performance tuning hardware upgrade and resource optimization as require.
  • Conduct regular reviews and testing of backup systems, disaster recovery systems and update business continuity plans to ensure integrity of the company’s effective data and information.

Monitoring Standard

  • Monitor the implementation and adherence to approved I.T infrastructure policies and regulations to ensure maximum protection of I.T systems and operations for the company
  • Responsible for the monitoring and implementing service level agreements of the company.
  • Investigate all I.T related issues and examine appropriate solutions and corrective measures.
  • Test and monitor the performance of servers/networks and provide performance reports to management to guide and support future strategic decision for the maintenance of I.T infrastructure and networks to satisfy changing needs of clients.
  • Give updates reports on all I.T issues to the Chief Executive Officer on regular basis.

Required Skills or Experience

  • University degree in ICT
  • University degree in Computer Science or related filed
  • 5 years of experience in managerial role.
  • Proven frontline transactional sales experience across Cash Management, electronic banking, card solutions, transaction banking product management etc.
  • Proven transactional banking and technology experience including product development and support, sales and marketing solution.
  • Experience of bank product management

How To Apply

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