Job Description

A fast-growing fashion company is looking for talented and motivated staff to work in its shop located in Tema Community 25.   

• Oversee day-to-day sales, monitoring, and account for all daily sales
• Supervise Sales Associates and ensuring that staff clean the shop area and dusting of all products at all times
• Overseeing pricing and stock control, checking stock levels and report to CEO
• Ensuring monthly stocktaking is conducted and reported to CEO
• Responsible for managing the company’s social media platforms
• Posting products on the company’s social media platforms – minimum of five posts a day
• Responsible for responding to customers feedback and comments on the social media platforms
• Managing employees and employee schedules 
• Ensuring that staff give excellent customers service
• Providing customer assistance
• Cultivate and deepen client relationships and partnerships that add value
• Be responsible for filing of documents
• Ensure the enforcement and maintenance of company policies and procedures
• Ensure the maintenance of client database for regular follow ups and update
• Handle statutory payments (SSNIT and GRA)
• Making sure that health and safety protocols are being maintained at all times
• Ensure the company maintains a brand that attracts and sells
• Be innovative and share ideas to increase sales
• Work collaboratively with the sales team to assess current projections

Required Skills or Experience

• Experience leading a team within a retail setting
• Ability to remain calm under pressure and adapt to changing circumstances
• Excellent commercial awareness and analytical skills
• Awareness of what sells and why
• Understanding of what motivates employees
• Excellent problem-solving, leadership, and communication skills
• Firm understanding of sales, promotions, trends, retail markets, and merchandising
• Excellent customer service skills
• Experience creating and maintaining employee work scheduling
• Organizational skills and attention to detail
• Experience with point-of-sale systems
• Mathematics and financial knowledge
• Smart in appearance and articulate
• Flexibility to work on weekends and during public holidays when necessary
• 3+ years' experience in sales, marketing, fashion or related field
• Bachelor's degree or HND in business, marketing or related field
• Must be resident in Tema