Job Description

A reputable and rapidly growing organization is seeking the services of smart, confident, performance oriented and experienced professionals to occupy the position of Business Development Manager.

RESPONSIBILITIES

Business and Financial Performance

• Develop and implement a customer focused growth strategy that will deliver improved sustained profitability for PASL
• Design and drive a market orientation towards extending financial services to the low – income, unbanked and under-banked communities
• Design and implement tactical sales/marketing promotional activities
• Identify relevant new business opportunities and design "go-to-market" plans to deliver measurable, significant revenues and profitability
• Generate business opportunities by prospecting mass market programs and leveraging third party partners.
• Execute aggressive strategies and plans to successfully drive PASL products and services as the preferred choice of the customer
• Plan and carry out all activities to achieve credit disbursement objectives
• Lead in product development when required
• Jointly responsible for the revenue budgets of the Deposits and E-Business Departments

Client Centricity

• Work with the research Department to identify new emerging markets and customer needs which can be serviced profitably
• Enhance customer experience with personalized products and services

People Management

• Motivate and support Branch Managers to implement strategies to bridge gaps and meet set targets in deposits, credit and e-business
• Effectively lead a small team, if found necessary, to deliver on business development objectives

Process, Control and Operational Performance

• Take responsible steps to ensure that relevant business information is accessible to all stakeholders
• Ensure compliance to internal procedures and processes
• Ensure no or minimized operations risk
• No audit exceptions
• All regulatory requirements should be followed

Required Skills or Experience

Qualification

• A first degree is a must
• Master’s degree in Administration, finance or marketing or a closely related field will be an advantage

Experience

• Demonstrable field experience and capability in the retail trade space
• A minimum of eight (8) years’ experience in credit operations for micro & small businesses

Personal Attributes

• A doer, with drive
• Capacity for strategic thinking             
• Results oriented
• Client focused
• Business focused
• Ethical

Skills and Competencies

• Track record in a management position of a financial institution servicing the MSME sector.
• Knowledge of non-bank financial institution operations.
• Excellent relationship management with good presentation skills. 
• Must be adaptable, innovative, and possess good analytical skills & sound judgment;
• Strong customer service focus and ability to work well with people from varied backgrounds and cultures at all levels in the organization.
• Excellent interpersonal, oral and written communication skills.
• Strong problem solving and decision making skills
• Have excellent written and oral communication skills; 
• Ability to multitask and work within deadlines;
• Proficient in use of Microsoft applications, including Word, Excel,  & Outlook (or similar software);  
• Basic analytical and statistical skills
• Good communication skills and the ability to interact with all levels of management and employees.
• Ability to maintain confidentiality
• Ability to work under pressure
• Product development skills
• Excellent planning, organizational and time management skills
• Strong team player.
• Stakeholder management skills
• Experience with design and implementation of business development strategy
• Conflict resolution