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JOB SUMMARY |
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Company | Water and San... |
Industry | NGO/IGO/INGO |
Category | Water |
Location | Accra |
Job Status | Contractor/Co... |
Salary | GHS |
Education | Qualified |
Experience | N/A |
Job Expires | Jun 14, 2022 |
Contact | ... |
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Company Profile Today, around one billion city-dwellers lack access to safe drinking water, a number the UN estimates will nearly double by 2050 as more and more people are moving to cities for work and other opportunities, most of them ending up living in informal settlements without basic services. Meanwhile the changing climate is making water even more precious. Against this backdrop, our work has never been more vital. WSUP is a not-for-profit company, expert at improving water and sanitation services for low-income, urban communities. We work alongside utilities, entrepreneurs, and communities to develop and deliver solutions which are affordable for the poor, financially viable for suppliers, and sustainable for the environment. We were founded in 2005 in the UK, and currently work in seven countries in sub-Saharan Africa and Asia (Kenya, Uganda, Mozambique, Madagascar, Ghana, Zambia, Bangladesh), supported by a global Secretariat. We are a small organisation, but we have a big impact; since inception we have helped over 40 million people with improved water, sanitation, and hygiene services. And we have ambitions to reach many more www.wsup.com WSUP’s innovative approach to creating impact is guided by our values, which are the common fundamental beliefs and principles that guide us. All our staff are expected to embody these values in their day-to-day work and interactions. To learn more about our values, please see www.wsup.com/about/work-with-us/. Job Description Terms of Reference
Context analysis of organizational reform of Community Water and Sanitation Agency (CWSA)
Project: Rural Water Utilitization Project (RWUP)
1. About Water and Sanitation for the Urban Poor (WSUP)
WSUP is a not-for-profit company that helps transform cities to benefit the millions who lack access to water and sanitation. We were created in 2005 as a response to the urban explosion that has left many cities unable to provide basic services, such as access to a toilet or drinking water, to low-income communities. We work alongside local providers, enabling them to develop services, build infrastructure and attract funding so that they can reach low-income communities.
We work in seven countries in sub-Saharan Africa and Asia, supported by an office in the UK. Since inception we have helped over 30 million people access improved water, sanitation and hygiene services.
WSUP’s innovative approach to creating impact is guided by our values, which are the common fundamental beliefs and principles that guide us. All our staff are expected to embody these values in their day-to-day work and interactions. To learn more about our values, please see www.wsup.com/about/work-with-us/.
For more information about WSUP's vision and approach, see www.wsup.com.
2. Overview and Background
The Community Water and Sanitation Agency (CWSA) initiated a policy reform agenda in 2017, expanding it’s mandate to include the management of piped water systems small towns and thus in effect became a rural utility. The reforms seek to improve operational efficiency and sustained water service delivery of piped supplies in rural communities and small towns. Progress has been made in the reform process, but much remains to be done in order transform into a viable rural utility.
Five years into the reform agenda, CWSA recognizes that it needs support to evolve to become the provider of safe water to residents served by the (approximately) 1200 pipe water systems in rural Ghana.
With funding from the Hilton Foundation , and in partnership with IRC , Water and Sanitation for the Urban Poor (WSUP) and Safe Water Network , a project called the Rural Water Utilization Project (RWUP) has been initiated to support CWSA’s reform process, into an effective rural and small-town water utility. Geographically, the project focuses on managing water systems across the Western region – where the regional head office is in Takoradi – and the RWUP project will seek to expand support for service coverage across rural Ghana.
CWSA seeks to develop itself as a modern and efficient utility with a focus on equity, customer focus (households and institutions), improved monitoring, evaluation, and reporting. The RWUP partnership will bring on board experiences and lessons from partners in Ghana and from the African continent with respect to utility strengthening, managing safe water enterprises and supporting sector reforms and dialogue. These experiences and lessons will be essential in developing and implementing systems to ensure a financially viable and efficient rural water ‘utilitization’ service model.
2.1 RWUP Project Time Frame
This is a Three (3)-year project from January 2022 to December 2024
2.2 RWUP Project location
The project will be target improvement in operational efficiency in the Western Region, Ghana whiles extending project impacts to other operational regions of CWSA
The objective on improving CWSA’s organizational change process will involve selected staff of CWSA across the 16 regions in Ghana.
2.3 RWUP Project Objectives
The overall objective of the RWUP project is to successfully operationalise a model approach by CWSA in one region (Western Region), with strengthened capacity at the national level, which can be replicated across the country, transforming water service delivery in rural Ghana.
Specifically, the project seeks to:
3. Consultancy Support Required Consultant support is required to assist WSUP with contextual analyses of CWSA as the Utility undertakes major organizational reform into the key rural water Utility in Ghana. This will include findings presentations to WSUP and CWSA, production of analytical reports, co-organization and co-facilitation of workshops for CWSA, and data management for WSUP. Underpinning CWSA’s successful transition is a maximisation of operational efficiency in rural water systems management and service delivery monitoring to rural communities and small towns. This consultancy aims to understand the current structure of CWSA both organizational and operational, in order that any gaps to achieve maximum operational efficiency are identified and recommendations proposed.
3.1. Purpose and Key tasks
These tasks form part of the aforementioned wider RWUP project that is looking at CWSA’s organizational reform, and has been designed to support the change management process towards a rural utility. Within the wider project WSUP is facilitating an institutional assessment process with CWSA, which includes a focus on the operational efficiency in the management of water systems. Data and/or findings from this consultancy will assist in establishment of baseline data for the RWUP project. The RWUP project, including this consultancy will help CWSA design strategies to be an effective utility, thereby securing competitiveness and continued growth.
3.2. Task details
Task 1: Contextual analysis of CWSA including current operational structure, legislative and regulatory framework, and identification of capacity gaps. This is via desk research and will produce a report.
The research questions of the assignment task will include (but are not limited to) the following:
Assessment of CWSA’s institutional, legal and regulatory Framework (17 days)
Scheme of service and impact on reform agenda (7days)
Stakeholder Mapping (7 days)
The consultant is required to map key stakeholders that need to be considered in future planning and operations of CWSA as a rural water utility. A stakeholder matrix detailing key stakeholders, level of interest, the extent of influence on CWSA as a successful rural water utility and the level of engagement required for each stakeholder.
Documents to be provided for Task 1 (not exhaustive):
Task 2: Analysis and synthesis of specific operational and business data from CWSA water systems in the Western Region. This will be via site visits, desk research, and will produce short documents and/or graphs (10 days)
Using data gathered by WSUP from the Western Region’s 11 water systems, data will be rationalised and analysis undertaken regarding efficiency. With a focus on the following points (not exhaustive):
Task 3: Workshop/forum delivery with WSUP, providing support with facilitation and organisation. Deliverable in the form of completed workshops. (7 days)
WSUP is facilitating an institutional assessment process with CWSA, which is a data gathering and self-reflection (by CWSA) exercise in order to produce actionable recommendations for improvements to structural and operational efficiency. The data analysis and self-reflection is across all the departments of CWSA and is not limited to the engineering components only.
The detail from tasks 1 and 2 will contribute to this process also, and there will be face to face workshops with CWSA to support the reflection and the development of recommendations. The workshops are planned for July 2022.
Keys activities in task 3 (not exhaustive):
3.2 Required Deliverables
The expected outputs and deliverables are listed below:
i. Draft context analysis - PPT presentation back to WSUP and CWSA
ii. NRW Water balance - data gathering exercise (TBC if every place, ideally all 11 to form the baseline for project) - PPT presentation
iii. comprehensive report later - draft
iv. full accepted contextual analysis reportv.
3.3 Consultancy period
The assignment is expected between 23rdh May 2022 and 31st July 2022.
4. Reporting and Liaison
The Consultant will be expected to liaise closely with the Task Manager for this, Anthony Addae, Technical and M&E Lead, WSUP Ghana and other key personnel in WSUP including Rosemary Campbell (Head of Water) in UK and Faustina Asante (Business Development Lead) in Ghana.
The Consultant shall work directly with the Project Lead and shall report to the WSUP Country Programme Manager on contractual issues.
5. Contract Terms and Condition
A WSUP contract format will be used.
5.1. Budget
The total budget for this work is GBP 15,000 (currently equivalent to GHS 146,909) inclusive of all applicable fees and taxes.
Required Skills or Experience 3.4. Consultant(s) Profile(s) The Consultancy should comprise the following profile(s):
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