BAR Supervisor


Company Confidential
Industry Travel/Touris...
Category Hospitality
Location Accra
Job Status Full-time
Salary GH¢ 
Education Bachelor̵...
Experience 5 years
Job Expires Oct 06, 2022
Contact ...

Job Description

REPORT: Facility Manager

Responsible for the management of all aspects and functions of the bar and beverage outlets, in accordance with the Silver Tray standards. You will direct, implement, maintain BAR service and ensure that customers are served promptly & courteously.

Additionally, oversee hygiene and safety regulations. Motivate & lead the department to work as part of the wider team in order to promote a positive image of the Company at all times.


  • Maintain complete knowledge of and comply with all policies, service, procedures and standards.
  • Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
  • Be familiar with all the Company services, features and activities to respond to guest inquiries accurately.
  • Inspect all aspects of the bars environment ensuring compliance with standards of cleanliness, order and direct respective personnel to rectify deficiencies immediately.
  • Inspect quality and amounts of garnishes, ensuring agreement to Company’s standards.
  • Anticipate guest's needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Ensure that transfer slips and spill sheets are filled out and distributed in accordance with all standards.
  • Ensure that each liquor bottle ordered is backed up by an exchange of an empty bottle of same liquor.
  • Monitor all set-up and service, ensuring agreement to any event standards.
  • Responsibility for the creation of cocktail menus and update menu changes on the Point of sale (POS) terminal.
  • Development and implementation of new international trends to set exceedingly expected standards within the industry.
  • Implement and ensure the Company Health, Hygiene & Safety Policy is met at all times.
  • Monitor and maintain cleanliness, sanitation and organisation of assigned work areas.
  • Coordinate music tapes and entertainment, ensuring correct volume and appropriateness to clientele.
  • Establish par levels for supplies, liquor, beer, wine and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
  • Responsibility for all beverage purchases, inventories and stock levels within the operation.
  • Regularly check storage areas for proper supplies, organisation and cleanliness.
  • Review sales and beverage costs for previous day; resolve discrepancies with Accounting. Track actual against budget.
  • Conduct pre-shift meeting with staff and review all information pertinent to the day's business.
  • Inspect grooming and attire of staff; rectify any deficiencies.
  • Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
  • Prepare weekly work schedules. Adjust schedules throughout the week to meet the business demands.
  • Ensure that staff report to work as scheduled. Document any late or absent employees.

Required Skills or Experience


  • Must be able to communicate in English (writing and speaking) and other languages are advantages.
  • Broad understanding of tight stock management procedures and target orientated individual with the ability to work to set deadlines.
  • Great attention to detail, Talent in guest relations management and Is motivated to go the extra mile.


  • Graduates bachelor degree and/or diploma in hotel or other related field.
  •  Computer Knowledge and experience in MS office, Point of Sales, Inventory and store programs.


  • Previous experience in similar Job role or three to five years management experience in large up-scale hotel / restaurant.
  • Experience in Food and Beverage management software and Point of sale software.

How To Apply

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