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Database Administrator

JOB SUMMARY

Company Advans Ghana ...
Industry Financial Ser...
Category I.T.
Location Accra
Job Status Permanent
Salary GH¢ 
Education Bachelor̵...
Experience 2 years
Job Expires Dec 02, 2022
Contact ...
 

Company Profile

Advans is a leading microfinance group established in 2005. Advans mission is to respond to the need for financial services of small businesses and other populations who have ill-adapted, limited or no access to formal financial services. The Advans Group currently spans nine countries: Cambodia, Cameroon, Ghana, the Democratic Republic of Congo, Côte d’Ivoire, Pakistan, Nigeria, Tunisia and Myanmar. As at end October 2019, the group served more than 1,000,000 clients and employed more than 7,300 staff. Headquartered in Luxembourg with support services in Paris, the group’s shareholders are EIB, KfW, FMO, CDC Group plc, FISEA (AFD Group) and IFC.

Advans Ghana, subsidiary of the international microfinance group Advans, started its activities in 2008. The institution offers a full range of adapted financial products and services to micro, small and medium sized enterprises in Ghana. The institution serves more than 64,000 clients through a network of 20 points of sale and over 650 employees.

Job Description

Are you looking for a new challenge in a dynamic and multicultural environment? Do you have a proven experience in this field? Do you want to contribute to a committed group, seeking to have a positive and sustainable impact? Advans Ghana, a leading MFI, has the position you are looking for.
  • The position is a permanent role and is based in our Head Office- Accra.
What will your role be?

Under the supervision of the Chief Information Technology Officer (CITO), you shall:

  • assist the CITO in providing full life-cycle database support for our banking system and associated applications.
  • maintain in-house databases, applications, running daily basic tasks, running tests as per supporting end-users for the Head office and branches of the institution.
  • develop and maintain the APIs where needed in collaboration with the partners. Work closely with Business Development Department on Mobibank our Mobile banking solution.
Main Responsilities  
  • Provide local support on/with Amplitude Core Banking System
  • Manage Amplitude CBS ticketing
  • Provide training on Service Now and ticketing management
  • Lead solutions integration to the Amplitude CBS

Generic Activities

  • Manage projects and initiatives related to implementation and continuous improvement of Alternative Delivery Channels
  • In-house database configuration and maintenance
  • Amplitude CBS basic administrative tasks
  • API development and testing
  • Configuration on Amplitude CBS in the UAT for tests
  • Maintain a list of issues and request in Service Now and follow their resolution
  • Maintain in-house databases and applications
  • Provide training for new DBA
  • Write scripts for data to extracted by the partners

Challenges

  • Help Desk constraint to stay at one place to receive calls and address the various users’ requests
  • Constraint to investigate and deliver solution on time to ensure business continuity
  • Constraint to deliver Credit Bureau reports on time
  • Constraint to work occasionally after normal working hours in the Office

Required Skills or Experience

What kind of profile are we looking for?

You have a:

  • A first degree in Information Technology or Computer Science from a recognised tertiary institution.
  • Minimum two (2) years’ experience IT / Banking system support and training in a financial institution. At least 1 year should be in SQL scripting.
  • Knowledge of banking software, skilful in installation, implementation, training and programming in SQL is valuable.

How To Apply

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