Job Description

A reputable and rapidly growing organization is seeking the services of  smart, confident, performance oriented and experienced professionals to occupy the position of Loan Officer. 

RESPONSABILITIES AND TASKS
Promotion of all Institutions’ products and origination of new clients

• Build and maintain portfolio of quality clients rapidly and consistently to reach target portfolio within assigned period.  
• iaise with community organizations, business associations, and individual entrepreneurs;
• Implement promotion campaigns and information sessions;
• Identify potential clients;
• Sensitize potential clients on all aspects of the loan program: procedures to apply, the terms and conditions, the incentives for good performance, and penalties for late repayment and default.

Conduct loan evaluations according to policies and procedures 

Develop an accurate evaluation of each client’s capacity and willingness to repay the requested loan.

• Correctly complete loan application and evaluation forms;
• Arrange and undertake business site visits;
• Verify and cross-check all information relevant to the loan application and evaluation;
• Conduct home visits; 
• Evaluate the willingness and capacity to repay of the client;
• Ensure an appropriate guarantee is in place and documented;
• Determine and present loan terms and conditions to credit committee.

Credit committee member

• Participate in credit committees providing input on other members’ loan proposals;
• Prepare and present own loan proposals to credit committee.

Provide high-quality customer service

Develop relationship with each client to support the business success and cultivate loyalty.

• Monitor client business progress to identify any potential problems; 
• Offer suggestions and referrals where appropriate and within company policy;
• Demonstrate a concern and build client rapport.

Manage and recover late repayments

• Implement late repayment recovery procedures of the institution;
• Achieve and maintain targets on portfolio at risk and loan loss;
• Emphasize the importance of on-time repayment with clients;
• Monitor repayment reports daily and client behavior patterns.

Build community rapport

Become knowledgeable and known in the assigned geographic zone.

• Build rapport with community, business associations and leaders;
• Be known and visible in the community;
• Develop goodwill of community towards the institution.

Support the Institutions’ Team 
Provide support to peers and others within the institution in uplifting its values and policies.

Portfolio administration
Efficiently and accurately complete all forms and administrative steps required to manage the portfolio and contribute to the smooth operation of the S&L.

Training
Train new Loan Officers and other staff members assigned by the Credit Department on the Insitutions’ policies and procedures. 

Compliance
Loan Officer must comply with all policies and procedures as specified in the Insitutions’ manuals.

Required Skills or Experience

• A minimum of HND or BSC in Business, Banking, Finance, Accounting, Economics, and/or related fields with numerate coursework.
• Honest, self – motivated and has desire to succeed
• Recent graduate or adequate work experience
• Willingness to work in the market areas and to develop an understanding of micro and small enterprises
• Willingness to work outside of Branch premises 70% of the time
• Understand the local area where they are working
• Speak local languages
• Strong interpersonal skills
• Able to develop strong financial analysis skills 
• Able to assess character of potential clients
• Computer literacy
• Independent worker; honesT