Job Description

•  Reports to: Head, Sales

JOB SUMMARY
Responsible for generating strategies to increase sales to prospective client; and by also being the point of contact for the business bringing on new customers while providing support to existing clients.

• Financial Targets:
• Client Management:
• Market Intelligence / Business environment monitoring
• Recovery / Follow Ups

• Meet financial targets across the different KPIs and other assignments as may be discussed with management

• Process client documentation (sight original documents and collect copies).
• Conduct adequate KYC and AML appraisal / due diligence on all clients before introduction to the company 
• Visitation of clients business and personal addresses and completion of visitations forms.
• Provide exceptional customer service at all times
• Promptly identify and resolve all client management issues  
• Provide content for respective customer files

• Loan review and monitoring to ensure loan performance
• Ensure follow ups with clients prior to cheque presentation
• Ensure follow up with client with returned cheques
• Use of best effort to effect recovery in cases of default

• Provide innovative insights and make contributions and suggestions for product development
• Provide and prepare action plan to identify specific target markets
• Obtain market information and seek client feedback for process optimisation

• Participate in sales campaigns and effective delivery of all organisational programmes that promotes ARTSPLIT visibility and client base expansion
• Submission of daily marketing reports and preparation of Month end reports for MPR sessions
• All other assignments as may be assigned by your supervisor(s)

Required Skills or Experience

• BS/BA degree from an accredited college/university; 
• A minimum of 5 years of Sales experience
• Qualifications and membership in relevant professional body 
• Msc or MBA in Sales or Marketing is an added advantage