Job Description

WHAT YOU WILL DO

• Maintain operation at car park and ensure customers get high quality service and satisfaction
• Respond swiftly to sound of alarm attached to marked vehicles when activated and investigate disturbances
• Identify possible risks at car park and resolve conflict where it arises
• Carry out regular patrol of parking area and issue notices of payment to customers for non-compliance to parking terms and condition
• Carry out regular cleaning of car park to ensure it is tidy and organized always
• Respond immediately to all reports concerning damage to equipment, antisocial behavior, and/or unauthorized access and resolve all issues
• Ensure daily reports are produced showing irregular occurrences, such as damage to property
• Ensure a safe, hazard free, and clean parking environment

Required Skills or Experience

• Strong communication skills, including the ability to speak clearly and to relate effectively with people from diverse backgrounds
• Ability to carry out functions professionally
• Excellent customer service skills to ensure high degree of customer satisfaction
• Highly energetic, confident, reliable, punctual, and proactive individual
• Ability to give attention to detail and perform tasks accurately
• Strong knowledge of and ability to apply Microsoft Office package
• Experience working before as a parking, patrol, or enforcement officer