Job Description
ABOUT THE ROLE
The incumbent is expected to achieve the given sales target by serving as a resource in the area of technical or professional expertise to clients/customers. He/she will also work to increase PPA’s profitable clientele base by contacting existing and prospective customers via telephone/face-to-face/ e-mail in a professional way. He/she will also Identify technology and/or areas of expertise that could provide competitive advantage.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Develop and Maintain product knowledge to support clients effectively
- Build effective relationships with the clients
- Coordinate with other teams like the marketing team to develop and implement plans for product marketing campaigns
- Perform day-to-day sales administration
- Achieve sales targets as per the performance contract
- Develop sales and business plans for assigned territory
- Satisfy vendor requirements such as creating and submitting monthly reports amongst others
- Promote or apply innovative ideas and training to enhance business results
- Ensure a level of customer service that is differentiated from the competition
- Seek frank customer feedback and work to surface issues via ongoing personal contact
- Act as the consultant to the market segment within which he/she operates
- Maintain awareness of competitors’ solutions and market position
- Understand unique regional business dynamics (e.g., market needs, marketing practices, labor practices, legal issues)
- Create strategies to balance short-term requirements with long-range business plans
- Cultivate networks with people across a variety of functions and locations
- Tour the sales floor regularly, engage customers, and identify or resolve urgent issues.
- Supervise and motivate the Kumasi team to increase sales and ensure efficiency.
- Must uphold the Quality Management System (QMS) and work in conformance with the roles as specified in the Departmental Manual.
Quality Management System Responsibilities
- Conduct quarterly reviews of processes to ensure processes are delivering their intended outputs.
- Ensure all assigned non-conformances are adequately addressed and corrected.
- Report on opportunities for improvement of the Quality Management System
- Ensuring the promotion of customer focus throughout the organization
OHSE Responsibilities
- Identify departmental Process Risks and Opportunities
- Conduct a quarterly review of the HSE risk profile.
- Evaluate the effectiveness of actions to achieve OHSE departmental objectives
- Evaluate the effectiveness of actions to address departmental OHSE risk
- Address hazards assigned to the department
Required Skills or Experience
QUALIFICATION & EXPERIENCE
- A Bachelor’s degree or equivalent in the following areas: Engineering, Business, Marketing, and Social Sciences
- At least two (2) years of experience in Sales.
KNOWLEDGE, SKILLS & ABILITIES
- Excellent interpersonal, communication, and customer service skills
- Able to learn, understand, and explain basic and complex engineering concepts and solutions
- Good analytical and problem-solving skills
- Able to build and maintain strong relationships
- Resilient and able to follow through on difficult initiatives
- Able to champion new ideas and initiatives
- Holds self-accountable for achieving goals and meeting commitments.
COMPENSATION
How To Apply
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