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Terms of Reference: Qualitative study of community grievance mechanisms in Ghana

JOB SUMMARY
Company	International...
Industry	NGO/IGO/INGO
Category	Science
Location	Accra
Job Status	Full-time
Salary	GH¢
Education	Qualified
Experience	N/A
Job Expires	May 17, 2024
Contact	...

Company Profile

International Cocoa Initiative (ICI) (www.cocoainitiative.org) is a multi-stakeholder organization, uniting the forces of civil society, certifiers, the cocoa and chocolate industry, and international institutions, and working with governments to address child and forced labour in the cocoa sector.

ICI has developed a Child Labour Monitoring and Remediation System (CLMRS) that allows industry partners to manage responsibly the risk of child labour in their cocoa supply chain. In line with the Ghana Child Labor Monitoring System (GCLMS), the system is based on the presence of Community Facilitators (CF) within cocoa-growing communities who raise awareness on the issue of child labour; identify cases and implement remediation activities. (www.cocoainitiative.org)

Job Description

STUDY OUTLINE

ICI is seeking a consultant to conduct a qualitative study to answer the research questions below: Country Ghana

Background and objective

ICI has been testing the use of community-based grievance mechanisms in Ghana since 2022. Two years later, initial observations, feedback and data on recorded grievances show promising results. Workers are using the system, committees are able to mediate disputes and refer more serious cases to local authorities who intervene when needed, to ensure an appropriate response is given to complaints.

The objective of this study is to go beyond these initial observations and understand how this approach can be further improved and implemented sustainably in the longer term, by conducting a robust qualitative analysis of the process. The results will inform improvements to ICI-implemented community-based grievance mechanisms in Ghana to support sustainable functioning of these mechanisms now and in the longer term to address labour violations in cocoa communities.

Timeframe

May-July 2024

Audience & use

This study is aimed at ICI and its members. The findings will be used to make improvements to the set-up and functioning of current and future grievance mechanisms and to develop broader recommendations on the use of community-based grievance mechanisms as an intervention to address risks of adult labour violations in cocoa

Specific Objectives

Understand how grievance mechanisms are perceived by workers, employers, community members, cooperative staff and local authorities.
Identify good practices and areas for improvement.
Identify ways to make grievance mechanisms sustainable in the longer term

Research questions

• How are grievance mechanisms perceived by different stakeholders involved (workers, employers, community members, cooperative staff and local authorities)?
• What are examples of successful remedy, and why were they successful?
• What are examples of unsuccessful remedy, and why were they unsuccessful?
• What are the implementation challenges?
• What is needed for grievance mechanisms’ sustainability?
• How can Assess & Address committees be effectively involved in the set-up and implementation of grievance mechanisms for forced labour?

Target group(s) Members of grievance committees and users of grievance mechanisms, i.e.:

- community and religious leaders, including women leaders
- workers
- employers/farm owners
- cocoa district representatives
- local authority representatives: CHRAJ, labour inspectorate, Ghana Police Service, Domestic Violence and Support Unit, Immigration Department, Cocoa Health Department of COCOBOD, District Coordinating Unit, Clerk of District Court, Presiding Members of Local Assembly, National Commission for Civic Education, Department of Cooperatives.

It is expected that women will be underrepresented within these target groups however, women are part of grievance mechanisms’ targeted user groups. Specific efforts should therefore be made to include women’s participation and perspectives in the study.

Type of study

Qualitative

Data sources

Primary data will be collected in communities where the ICI-implemented grievance mechanism is in place in Ghana.

Methodology

Primary data will be collected through focus group discussions with workers and employers in 12 targeted communities (including 6 with only the grievance mechanism and 6 with both a grievance mechanism and an “Assess & Address” committee), complemented by information collected through individual interviews with representatives of other stakeholder groups.
Collected data will be analysed to capture the diversity of perceptions, experiences, challenges and solutions reported by the different stakeholder groups in order to answer the research questions above.

Expected deliverables

- Research plan, detailing the methodology, analysis plan, workplan and sampling strategy
- Questioning routes for individual interviews and focus group discussions
- Transcripts/notes of data collected
- A concise report and a presentation

Required Skills or Experience

ICI is seeking a consultant with experience conducting similar qualitative studies in rural areas of Ghana.

How To Apply

Interested contractors should send a technical and financial proposal, describing the contractor’s relevant experience and capacity to undertake the study.

Applications must be submitted by email with the subject line: “Qualitative study on grievance mechansims consultancy” to recruitment-gha@cocoainitiative.org by 17 May 2024.

Applications must include:

Information on the consultant’s prior experience on similar projects, including references or links to examples of relevant work (1 page, max.)
Technical and financial offer, including the total amount offered in Ghanaian Cedi. Note that the budget should detail all staff and material costs, including travel expenses and other fees. (1 page, max.)
Draft workplan to provide the deliverables listed above (1 page, max.)
CVs of the lead consultant and any key team members (2 pages max, per person)
Contact details of two referees.

ICI Core Values
All ICI staff members are expected to adhere, respect and always promote at any time ICI Core Values: HUMANITY, INTEGRITY, NEUTRALITY, PARTNERSHIP, INNOVATION. Please refer to the ICI website for more details (https://www.cocoainitiative.org/about-us/our-organisation/our-values)

Child Safeguarding

ICI has zero-tolerance for all forms of child neglect, abuse (sexual, physical, emotional, and psychological) and exploitation (sexual and commercial). ICI commits to put the best interest of the child first, and at the centre of its work, irrespective of a child’s ability, ethnicity, faith, gender, sexuality, and culture. By applying at ICI, you automatically agree to the above term and uphold the principles described herein.
Equal opportunity and non-discrimination
ICI is committed to the principle of equal employment opportunities and non-discrimination for all employees and employment applicants and to providing employees with a fair work environment free of discrimination.
Disclaimer
ICI and preferred recruitment partners will NEVER ask candidates for fees for any purpose during the recruitment process. No recruitment fee, no hiring fee, no security deposit, no software or equipment charges are charged to candidates applying to ICI.

Note

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