Field Service Engineer


Company Confidential
Industry Transportatio...
Category Operations
Location Accra
Job Status Permanent
Salary N/A
Education Bachelor̵...
Experience 5 years
Job Expires Jun 19, 2024
Contact ...

Job Description

The Mechanical Service Engineer will have responsibility for matters relating to field/roadside equipment, devices, and software.

Key Responsibilities

  • Keep complex systems working at all times.
  • Provide 2nd and 3rd line support on our camera and detection systems to guarantee a high system uptime.
  • Handling support tickets.
  • Provide technical training to our client.
  • Reproduce technical issues and liaise with technical colleagues to resolve those issues.
  • Identify and troubleshoot root causes of any breakdowns.
  • Provide rapid response to technical challenges and queries.
  • Monitor and test equipment to assess performance.
  • Liaise with local authorities and installation companies for the installation and maintenance of roadside equipment.
  • Maintains a flexible schedule to accommodate unforeseen events.

Required Skills or Experience

  • A bachelor’s degree in a relevant field such as Mechanical Engineering.
  • At least 5 years’ experience in a similar role.
  • Basic knowledge of electric wiring diagrams.
  • Excellent problem solving, analytical skills and technical troubleshooting skills.
  • Ability to dismantle equipment/devices to gain access to and fix devices, problems, etc.
  • Experience as a field (roadside) service technician is a strong plus.
  • Hands on attitude.
  • Experience in interacting with external parties, both technical and non-technical.
  • Willing and able to navigate any type of problem.
  • Trustworthy, reliable, curious and not afraid to make decisions.
  • Good communication skills.
  • Ability to quickly learn new technologies.
  • Ability to work under pressure and meet deadlines.


  • Competitive Salary and benefits.
  •  Opportunity to work on a challenging and rewarding project.
  • Collaborative and supportive work environment.

How To Apply

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