Job Description

• To manage a portfolio of accounts to achieve short-term and long-term success.
• To develop a positive relationships and handling customers’ needs.
• The Sales Manager also acts as Account Manager for designated Accounts.
• To conduct research and analysis potential prospects
• Pursue new sales opportunities, gather inbound leads, and follow-up calls/meetings
• RFQ Hunting
• RFx Pre-sales team lead
• Country Sales KPI forecast
• Country Sales KPI follow-up
• Legal Customer Contract Implementation
• Research customer needs and requirements; implement new ideas/strategies to generate interest in sales
• Cross countries coordination
• Compiling and analyzing sales figures
• Develop monthly, quarterly, and annual sales plans
• Business Development
• Prepare and update the Company profile
• Meet and strive to exceed sales targets
• Cross coordination among company departments
• Cross coordination among company sales organizations in different countries (both French and English speaking).
• Accurate reporting

• Achieving growth and hitting sales targets by successfully managing the Key account team
• Designing and implementing a strategic sales plan that expands company’s customer base and ensure its strong presence.
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Any other duties that may be assigned.

KEY PERFORMANCE INDICATORS

• Well managed account portfolios
• Meet sales targets
• Customer satisfaction and retention.
• Collection and maintenance of accurate customer data.
• Established relationship with client and customers
• Accuracy of transactions and reporting.
• Timely delivery of orders
• Attained New Leads/Opportunities
• Meeting agreed KPI
• Strict adherence to health and safety procedures and requirements

Required Skills or Experience

• Bachelor Degree in Business, Finance, Marketing or any equivalent qualification.
• An MBA accredited will be an added advantage.
• Fluent in both English and French will be an added advantage.

• Minimum 5 years’ experience within a Sales role.
• Proven track record within a sales environment

• Excellent verbal and written communication skills
• Efficient in using Microsoft office and computer applications. Able to report his work actions and progress with Windows suite format (excel, power-point, word)
• Knowledge of the tender preparation process and sales life cycle.

• Driven towards maximizing sales and meeting departmental budgets
• Ability to build strong rapport on the telephone, face to face presentation to customers
• Ability to engage at all levels
• Evidence of negotiation skills
• Positive and professional attitude
• Accustomed to working in a busy, fast moving organization
• Ability to think fast to deliver solutions on day to day issues
• Organization and time management skills
• Must be decisive, have business shrewdness and can demonstrate solid problem solving, decision making and analytical capabilities.
• Must exhibit professionalism and cordiality with customers, suppliers and staff
• Must have the capacity to adequately handle work stress.
• Self-motivated, detailed oriented and committed to work hard in order to meet deadlines.

• Reliable
• hard working
• Honest and trustworthy
• Ability to manage multiple tasks
• Ability to work under pressure
• Team player
• Possess a high sense of professionalism
• Safety Awareness
• Customer Service Orientation