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Client Service Advisors (CSA001)

JOB SUMMARY

Company Confidential
Industry Business Proc...
Category Customer Serv...
Location Accra
Job Status Full-time
Salary GH¢ 
Education DBS/HND
Experience 1 year
Job Expires Sep 27, 2023
Contact ...
 

Job Description

Job Summary
We are seeking a highly motivated and experienced Client Service Advisor to join our team. 
The Client Service Advisor is responsible for providing exceptional service to our customers and acting as a point of contact for customers with questions or complaints. 
 
The ideal candidate has excellent communication and problem-solving skills, as well as a commitment to providing the highest level of customer service.
 
Duties and Responsibilities
  • Respond to customer inquiries through phone calls regarding product information
  • Respond and resolve customer complaints
  • Track customer interactions and ensure satisfaction
  • Ensure compliance with applicable laws and regulations
  • Identify opportunities to improve customer service processes and procedures

Required Skills or Experience

  • Degree/HND
  • Excellent communication and problem-solving skills
  • Able to multitask and prioritize tasks
  • Proficient in Microsoft Office applications
  • Detail-oriented and organized
  • Able to work in a fast-paced environment
  • Knowledge of customer service principles and practices

How To Apply

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Note

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