Job Description

Are you passionate about delivering outstanding service and building meaningful customer relationships?
Join our dynamic team as a Customer Interaction Executive, where you'll be the voice of our brand and the first point of contact for our valued clients.

• Serve as the first line of support, engaging customers through voice calls, email, and chat.
• Resolve inquiries, complaints, and requests promptly and professionally.
• Provide product and service information, guiding customers to the right solutions.
• Capture customer feedback and trends to help improve our service delivery.
• Maintain accurate and detailed records of customer interactions.
• Collaborate with internal teams to escalate and follow up on complex issues.

Required Skills or Experience

• Excellent communication and interpersonal skills.
• A customer-first mindset with problem-solving abilities.
• Ability to multitask, stay calm under pressure, and work in a fast-paced environment.
• Proficiency in basic computer applications (CRM knowledge is a plus).
• A team-player attitude and a drive to go the extra mile.

• Competitive salary + performance bonuses
• Health and wellness benefits
• Continuous learning and career growth opportunities
• Supportive and inclusive work environment
• Recognition programs and team engagement activities