Job Description

A reputable global customer service firm is looking for Customer Solutions Agents.
Are you passionate about delivering exceptional customer service?
Do you have a knack for solving problems and creating lasting positive impressions? If yes, we want you on our team!

• Handle all customer inquiries via phone, email, or chat
• Resolve customer issues efficiently and professionally
• Educate customers on our products, services, and processes
• Log all interactions accurately in the system
• Collaborate with internal teams to follow up on customer requests
• Promote a positive image of the company at all times

Required Skills or Experience

• Minimum Diploma / HND or Degree
• Strong communication and interpersonal skills
• Fluency in English (local language is a plus)
• Tech-savvy with good multitasking abilities
• Previous experience in customer service, call center, or retail is a bonus

• Competitive salary and performance bonuses
• Structured training and career development
• Dynamic and supportive team environment
• Health and wellness support
• Opportunity to grow within a reputable organization