Job Description

• Location: Volta Region (Ho)

• Regulate access of the public into the office.
• Respond to enquiries from walk-in customers.
• Ensure the branch has enough resource.i.e. stationeries to support its operations.
• Monitor to ensure that pickups are done on time.
• Generate waybill for retail customers.
• Reconcile all retail transactions and provide report on all outstanding retail transaction.
• Ensure all customer funds are collected and remitted immediately after deliveries by collaborating with the account officer.

Required Skills or Experience

• High National Diploma /Bachelors’ Degree in Management or any social science discipline.
• Minimum of 1-2years of experience in customer service 
• Experience in the Logistics or Courier Sector will be a plus.

• Good team player 
• Critical thinking
• Problem solving skills
• Good interpersonal skills
• Time management Skills
• IT skills