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Information Systems Assistant

JOB SUMMARY
Company	International...
Industry	NGO/IGO/INGO
Category	I.T.
Location	Accra
Job Status	Full-time
Salary	GH¢
Education	Bachelor̵...
Experience	2 years
Job Expires	Apr 05, 2023
Contact	...

Company Profile

International Cocoa Initiative (ICI) (www.cocoainitiative.org) is a multi-stakeholder organization, uniting the forces of civil society, certifiers, the cocoa and chocolate industry, and international institutions, and working with governments to address child and forced labour in the cocoa sector.

ICI has developed a Child Labour Monitoring and Remediation System (CLMRS) that allows industry partners to manage responsibly the risk of child labour in their cocoa supply chain. In line with the Ghana Child Labor Monitoring System (GCLMS), the system is based on the presence of Community Facilitators (CF) within cocoa-growing communities who raise awareness on the issue of child labour; identify cases and implement remediation activities. (www.cocoainitiative.org)

Established in 2002, the International Cocoa Initiative (ICI) is a leading organisation promoting child protection in cocoa-growing communities. ICI works with the cocoa industry, civil society and national governments in cocoa-producing countries to ensure a better future for children and contribute to the elimination of child labour.

Job Description

ROLES AND RESPONSIBILITIES

IT Infrastructure management

Installing, configuring, monitoring, and maintaining/replacing computer hardware, phones, tablets, software, systems, networks, printers, and scanners
Adding or updating workstations for office staff, setting up accounts for new users
Assist in maintaining Internet service, firewalls, and telephone systems
Perform routine PC maintenance and updates for performance efficiency
Responding in a timely manner to service issues and requests
Monitor and keep stock of IT consumables
Support training and communication about cyber security threats, e.g. (fishing attempt, extortion, password theft, social engineering)
Other IT tasks as assigned under the supervision of the Information Systems Officer

Development team support

To participate and contribute to high-velocity development cycles
To assist with testing of in-house Android application and website modules, features, upgrades, and patches for functionality, adaptability, and usability
To report and document application errors and faults
To assist with the compilation and input of data to be used in the system.
To assist with the process of keeping track of software changes, version releases and field deployments for the purpose of version control
To assist with the compilation of release notes for ICI applications

To support trainings for ICI Field Staff, Field agents and all other data collectors in existing and new ICI mobile apps

To support in the process of checking the coherence and adherence to data requirements and accuracy on all data submitted to ICI data platform
To support with the setup and configuration of mobile devices to be used by ICI Field Staff, Field agents and all other data collectors for effective data collection

Required Skills or Experience

A first degree in Computer Science, Information Technology, or any other related field
2 – 3 years working experience in a similar role
Strong proficiency in English language
Strong interpersonal and communication skills, and a service-oriented approach
Detail-oriented approach
A good team player, and ability to contribute to a cooperative work environment
Adaptive to new technology and must have a strong desire to learn

SKILLS

Good knowledge of IT networking area (e.g.: TCP/IP networking) and IT security
Good Knowledge of Database Management.
Good knowledge of Microsoft support and services (Windows 10 pro & 11 Pro, Office 365 application product, Word, Excel, Outlook)
Preferred: knowledge of programme tools (e.g. PHP, JAVA, HTML & SQL) and IT development methodology

How To Apply

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Note

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