Job Description
JOB TITLE
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JOB GRADE
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Sales Manager
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B2
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REPORTS TO (FUNCTIONAL)
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REPORTS TO (BUSINESS)
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Branch Manager
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Agency Productivity Manager
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DIRECT REPORTS
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INDIRECT REPORTS
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Life Planners
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JOB PURPOSE
To provide excellent and quality sales to clients, including managing existing businesses making sure they enjoy the Enterprise Advantage
KEY RESPONSIBILITIES
- Plan and deliver on sales strategies to achieve business and personal targets
- Prospect and sell the products and services of the company
- Plan, recruit, and train Life Planners
- Set targets and manage Life Planners to achieve personal as well as branch and corporate sales targets
- Constant field activity with Life Planners to improve on their selling skills and product knowledge
- Prepare and undertake sales presentations to individuals, groups and associations or corporate bodies
- Effectively manage Life Planners with focus on their engagement, motivation, and their welfare
- Effectively communicate business decisions and information to all Life Planners and other stakeholders
- Handle performance improvement and performance management issues to ensure optimal performance of all Sales Representatives
- Fully implement all new initiatives that leads to the achievement of key business imperatives (Examples include, but not limited to Customer Service at Your-Doorstep, etc)
- Manage key partnerships with third parties including, but not limited to, recruitment sources and partnerships, etc
- Drive quality sales that will persist on our books
- Open pay points and ensure Life Planners sell from identifiable sources
- Provide timely and useful feedback to Underwriting & Reinsurance to improve on business processes
- Ensure conservation of policies through professional advice and conduct
- Ensure daily reporting of Team KRA to Branch Manager
- Handle client issues both on the field and in the office
- Follow up on commission issues and ensure Life Planners are paid on time and accurately
- Prepare and submit daily/weekly/monthly reports to Branch Manager
- Perform other duties as assigned by the Team Leader, Head of Department, or the business.
KEY RELATIONSHIPS (INTERNAL & EXTERNAL)
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Internal
- All Internal Clients (Staff, Departments, Other OpCos, etc)
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External
- Broker Partners
- Clients
- Pay points
- Corporate Institutions
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Required Skills or Experience
- A minimum of a first degree in any discipline
- At least 5 years working experience as a Salesperson with the responsibility of managing teams to achieve business targets
- Must have a track record of excellent performance and good behaviour
- Excellent communication and presentation skills
- Excellent knowledge in use of ICT to achieve results
- Must be able to drive and have a valid driving license
KEY COMPETENCIES
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Core
- Friendliness
- Professionalism
- Reliability
- Excellence
- Trust
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Leadership
- Building Culture
- Customer Sensitivity
- Innovation
- Super Connector
- Change Leadership
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Technical
- Activity Management
- Training
- Sales Support
- Recruitment
- Customer Management/Engagement
- Conversion optimization
- Direct Marketing
- Deals Closure
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How To Apply
- Note that only short-listed applicants will be contacted.
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Note
Please note, employers receive numerous applications per posting and will only shortlist the most qualified candidates. Also
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will result in a candidate being shortlisted/selected for that position.
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