Job Description

• Department: Marketing / Communications
• Reports to: Social Media Manager

• Assist in creating, scheduling, and publishing content across platforms such as Instagram, Facebook, LinkedIn, X (Twitter), TikTok, and YouTube.
• Monitor audience engagement and respond to comments, DMs, and mentions in a timely and brand-appropriate manner.
• Research industry trends, competitors, and audience preferences to inform strategy.
• Coordinate with designers, photographers, and content writers to develop engaging visuals and captions.
• Help track campaign performance using tools like Meta Business Suite, Google Analytics, and social media insights.
• Maintain an organized content calendar and assist in planning upcoming campaigns or initiatives.
• Support influencer or partnership outreach and communications.
• Assist with live social media coverage of events, promotions, or product launches.
• Maintain brand tone, language, and visuals across all communications.

Required Skills or Experience

• Proven experience managing or supporting professional social media accounts
• Proficiency with platforms such as Instagram, Facebook, LinkedIn, TikTok, and scheduling tools (e.g., Buffer, Hootsuite, Later)
• Basic knowledge of Canva, Adobe Suite, or similar creative tools
• Strong writing, editing, and communication skills
• Highly organized with good time management and multitasking abilities
• Ability to work independently and collaboratively
• A diploma or degree in Marketing, Communications, Journalism, or a related field is preferred