Job Description

• JOB TITLE: Unit Head, Learning and Development
• JOB GRADE: Unit Head B3
• REPORTS TO (FUNCTIONAL): Head of Department, Human Resources
• REPORTS TO (BUSINESS): 
• Senior Manager, Human Resources
• DIRECT REPORTS: Learning & Development Officer,  Learning & Development Assistant

JOB SUMMARY

The Unit Head for Learning and Development is responsible for designing, implementing, and overseeing training programs that enhance employee skills, performance, and career growth.

KEY RESPONSIBILITIES

• Develop and implement a comprehensive learning and development strategy aligned with business goals.
• Identify training needs and design effective programs, including workshops, e-learning modules, and leadership initiatives.
• Oversee the administration of learning platforms, driving utilization and implementation of learning actions.
• Coordinate corporate induction and traineeship programs, ensuring a seamless onboarding experience.
• Manage the learning and development budget, optimizing resources for maximum impact.
• Collaborate with department heads to align training initiatives with organizational needs.
• Research industry trends, emerging methodologies, and relevant areas to provide strategic insights.
• Support training needs assessments, surveys, feedback collection, and post-training impact evaluations.
• Facilitate in-house training sessions and assist in developing policies, frameworks, and procedures.
• Engage with internal and external stakeholders to plan and execute training programs.
• Develop predictive analyses for Life Planners based on internal and industry data.
• Research and modernized the business learning and development to meet the changing learning styles

KEY WORKING RELATIONSHIPS (INTERNAL & EXTERNAL)

• Internal: All Internal Clients (Staff, Departments, Other OpCos, etc)
• External: Key Stakeholders, Vendors,  Partners

Required Skills or Experience

• Bachelor's or master’s degree in Human Resources, Education, Organizational Development, Psychology, or a related field.
• Must have started or successfully completed a recognized Professional certification in Learning & Development, Talent Management, or Human Resource.
• Minimum of 5 years of experience in Learning & Development, with at least 2-3 years in a leadership role.
• Proven track record of designing and implementing successful training programs.
• Strong leadership and project management skills to oversee training initiatives.
• Experience in managing learning platforms and digital training solutions
• Ability to align learning programs with business goals.
• Expertise in developing engaging and effective training content.
• Ability to collaborate with senior leaders and external partners.
• Proficiency in evaluating training effectiveness and impact.
• Familiarity with Learning Management Systems (LMS) and e-learning tools.​

The following will be an added Advantage

• Diploma Insurance
• Practical Field Sales Experience