Job Description
Job Summary
The General Manager will be responsible for developing and implementing strategic plans and company policies, maintaining an open dialogue with stakeholders, and driving organizational success. The General Manager also oversee business operations and provide strategic leadership.
Responsibilities
Executive Management Duties
- Oversee the functioning of the company and provide guidance.
- Share best practices for operational excellence and cost leadership.
- Set the agenda and direction for the development of the Company’s corporate strategy, policies and overall commercial objectives for approval by the Board.
- Monitor to ensure that the company comply with the Board’s approved policies and procedures including directives for achievement of corporate goals.
- Analyse business performance reports submitted by the Heads of Department for Board decision making.
- Provide accurate, timely and clear information on the companies’ performance, challenges and opportunities to enable the Board make sound decisions.
- Present for Board’s approval the companies’ annual budget and financial plan and monitor to ensure their achievement
- Establish strong professional relationship and liaise closely with policy makers, Government officials, financial institutions and other business executives/companies to explore business opportunities
Strategy & Policy Development
- Provide leadership, develop, recommend and execute business plans that support the Company’s long term strategy.
- Provide leadership and direct the development and execution of policies/procedures, controls and standards in all functional areas to support overall business objectives.
Financial Management
- Serve as the principal financial advisor to the company to support the annual operating and financial strategic plans
- Monitor to ensure the successful execution of approved finance and investment strategies within the company
- Lead in financial modelling and analysis to support the development of long term strategic initiatives and business plans
- Analyse the financial performance of the company and advise the Board as appropriate.
Performance Monitoring
- Establish and monitor performance reporting systems using the balanced score card
- Monitor the company’s performance against approved performance goals to ensure that progress is being made in all key result areas
- Conduct regular meetings with departmental heads to ensure that priorities are clear and coordination is effective.
Business Development and Growth
- Provide supervision and advice on business development initiatives; ensuring growth in revenue, profitability, customer acquisition, customer retention, new business of all the company.
- Provide leadership and technical expertise in the conception and formulation of new business ideas into saleable services in line with the Company’s long-term vision and business strategy.
- Review, analyse and evaluate approved business strategies/plan for new business initiatives and provide detailed financial models to examine value of income generating business model ideas in line with the Company’s overall strategy/plan.
- Provide strategic direction in the management of the Company’s marketing and sales functions in pursuance of the Company’s business objectives.
- Spearhead the marketing effort/functions of the Company to maintain a visible and active presence in the local and international market to enhance new business acquisition whilst supporting existing relationships.
- Develop and implement new business processes to improve upon service delivery
- Manage service providers/strategic alliances as agreed by the Group
Legal and Compliance
- Lead and monitor to ensure that all legal and statutory obligations of the Company are in compliance with the relevant laws of Ghana
- Stakeholder Relations & Management
- Maintain professional relationships with Regulatory Agencies, SSNIT and other external stakeholders to facilitate the operations of the company.
Operations
- Responsible for the effective supervision and management of day-to-day operations in all functional areas of the company, including technical, health, security and safety
Information & Reporting
- Keep at all times the Group COO, and the Group Board promptly and fully informed of the business affairs of the Company and provide such explanations as may be required therewith.
- Prepare and submit periodic reports on the operations of the Company
- Stay abreast with legislation, rules/regulations, new developments and international best practices to facilitate/ enhance the operations/activities of the company.
- Monitor the implementation of effective Human Resource database to facilitate the recording of data/information to enhance retrieval and accessibility of information.
- Monitor the actual Head Count of employees of the company and prepare consolidated manning reports for review.
Employee Performance & Development
- Hold direct reports accountable for managing their assignments to ensure attainment of set targets/ goals in all functional areas.
- Conduct performance appraisal and provide input for career development and recommend performance incentives for subordinate staff.
- Identify training needs and facilitate training for subordinate staff.
Required Skills or Experience
Qualification & Experience
- MBA/MSC in Project Management, Transport, Fleet Management or related field.
- Must be a member of a recognized professional body
- Must have not less than 15years of working experience, 5 of which must be in Senior Management level
- Fluent in French is a must
Note
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will result in a candidate being shortlisted/selected for that position.
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