Job Description

• Locations: Madina and Tema

• Identify and Develop New Business Opportunities: Research and identify potential clients, develop and implement strategies to approach and engage them. Prepare and deliver compelling presentations, proposals, and contracts to potential clients, and negotiate terms to secure profitable deals.
• Client Relationship Management: Build and maintain strong relationships with existing and prospective clients, ensuring high levels of client satisfaction and loyalty.
• Market Analysis: Conduct market research to identify trends, customer needs, and competitive landscape to inform business development strategies.
• Partnerships for Mutual Benefit with Other Agencies or Organizations: Identify and arrange collaborations with clients’ activities, professional bodies, educational institutions, relevant ministries, foreign missions/ NGOs.
• Reporting and Forecasting: Maintain accurate records of sales activities, pipeline, and forecasts, and provide regular updates to senior management.
• Continuous Improvement: Stay updated with industry trends, best practices, and new technologies to continually enhance the company's offerings and competitiveness.

Required Skills or Experience

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience in business development, sales, or a similar role, preferably within the outsourcing or BPO industry.
• Strong understanding of outsourcing services and market dynamics.
• Excellent communication, presentation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
• Proficiency in MS Office Suite.
• Willingness to travel as needed