Job Description

• Reports To:    Tow Truck Operator
• Business Unit:    Operations Department
• Location: Regional  
• Internal Relationship: Call Centre, HR/Admin Department
• External Relationship:    General Public

Role Purpose:   

• Delivery of prompt and effective recovery and tow services on behalf of the company to the general public

Key Responsibilities:

• Assists to Operate assigned vehicle in a safe and courteous manner
• Maintain defensive driving when assisting
• Read and interpret road signs in English
• Keep the assigned vehicle(s) clean inside and outside
• Assist to maintain accurate, up-to-date records on trip sheets, vehicle maintenance, fuel purchases, incident reports, accident reports, vehicle condition reports and other records as required by management
• Respond immediately to accident emergencies
• Execute all duties in an effective and professional manner
• Follow all policies in executing duties.

Required Skills or Experience

• Must be a minimum of  license “C” or “D” holder
• Middle School Certificate/Junior High School (JHS)
• Minimum of 1-2 years continuous working experience in similar position roles.

Knowledge and Skills:

• Knowledge and understanding of routine vehicle maintenance procedures.
• Knowledge/ understanding of DVLA, Insurance, Road Safety and other regulatory requirements.
• Attention to details.
• Good communication and interpersonal skills.