Job Description

• Server Management
• Storage Management 
• Network Management 

Manage datacenter team

• Train, manage and supervise the technicians team
• Assess and develop the skills of employees
• Organize the sites business continuity (on-call workers, etc.)
• Ensure health and safety regulations are respected in the datacenter
• Make sure the teams work well together and communicate successfully

Manage the operational activities of the infrastructure

• Manage the site and make sure it operates smoothly
• Manage and coordinate datacenter operations
• Ensure the datacenter infrastructure is kept active (electricity, cooling, measuring and monitoring technologies, security systems, optical fiber)
• Manage the maintenance contracts for the datacenter (monitoring failures, error reports, ticket creation, overseeing contracts)
• Coordinate interventions with external providers
• Nurture and maintain a close relationship with providers
• Oversee development and validate service compliance
• Ensure documentation on DC operations is available
• Carry out checks and maintenance within the deadlines set by the manufacturer or the development department (establish how often maintenance is carried out as necessary)
• Ensure the hardware and infrastructure asset inventory is kept up to date
• Organize risk management and prevention
• Act as the operational manager of information security(ROSI) and make sure documentation is kept up to date (security files, procedures, etc.)
• Perform audits in collaboration with the Quality team (27001/SOC/PCI DSS, etc.)

Contribute to the development and performance of the datacenter

• Lead the datacenter steerco and develop strong coordination to achieve objectives in different areas (uptime, delivery, stocks, upgrade)
• Monitor and facilitate the key performance indicators
• Report monthly on the DC infrastructure
• Set and manage the infrastructure budget
• Perform administrative management for the site (invoices, temporary contracts, activity reports, etc.)
• Work in partnership with the Project teams for datacenter extensions
• Maintain optimal relationships with local authorities and ensure compliance with local regulations
• Organize and carry out datacenter visits for customers
• Make sure service levels are upheld and guarantee operational improvement
• Ensure DC infrastructures and installations are of a high quality
• Identify, process and manage problems that have an impact on the security, reliability or maintainability of infrastructures
• Be a local force of continuous improvement by updating risk analysis and following action plans for correction and prevention
• Participate in deploying prototypes and communicate with the R&D teams to improve the product
• Help improve procedures and moderate the different suggestions from datacenter teams

Required Skills or Experience

Education
Masters / Bachelor’s degree in infrastructure management and maintenance or related Field.

Experience

• Operational manager with 5 to 7 years of experience in a position of responsibility in an industrial environment
• Skills in 
• Server Management
• Storage Management
• Network Management

Required Skills

• Very good knowledge of datacenter construction and infrastructures
• Good knowledge of IT hardware, networks, and HVAC
• Command of methods for continuous improvement and industrial performance
• Knowledge of operations management tools (budget, reporting, etc.)
• Project management skills
• Leadership abilities
• Able to build and lead teams
• Rigorous, analytical approach
• Organizational skills
• Ability to work well under pressure
• Must be approachable, hands-on, and available to employees
• Sense of responsibility, a self-starter
• Ability to develop relationships domestically and internationally
• Ability to handle various situations maturely and with patience to ensure successful operations