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JOB SUMMARY |
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Company | 4Ward Develop... |
Industry | Drinking Wate... |
Category | Customer Serv... |
Location | Wa & Upper We... |
Job Status | Full-time |
Salary | GH¢ |
Education | Bachelor̵... |
Experience | 2 years |
Job Expires | Jun 11, 2023 |
Contact | ... |
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Company Profile 4Ward Development is a well-established safe water enterprise (SWE) with business subsidiaries in Ghana and Uganda that provide safe water services at District Wide Scale. Our goal is to exceed the expectations of rural customers by delivering a guaranteed supply of high-quality water on a continuous basis. 4Ward Development was launched by Access Development, an enterprise with a decade of experience providing safe water to 600,000+ people through 2,000 water points across Africa. During this time, Access Development pioneered an innovative water system, NUMA, backed by our non-profit partner and owner, Water4. Access Development, and thus 4Ward Development West and East Africa, are wholly owned for-profit Subsidiaries of Water4, Inc. Job Description
Position Summary
Under the supervision of the Sales &Marketing Manager, the Customer Relations Officer will be responsible for ensuring high quality customer service in project communities. The Customer Relations Officer will manage service communities professionally and provide excellent customer services to NUMA vendors, kiosks and household customers. The Customer Relations Officer will also promote and uplift the NUMA brand as a service-oriented company.
The CSO will join the Northern Operations Sales & Marketing team and report to the Sales & Marketing Manager for Northern Operations.
Time Allocation of Responsibilities Responsibility
Key Expected Results
Required Skills or Experience Education
Experience
Preferred Skills and competencies
WORKING CONDITIONS
Note
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