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Customer Service Executive

JOB SUMMARY

Company Donewell Life...
Industry Insurance
Category Customer Serv...
Location Accra
Job Status Full-time
Salary GH¢ 
Education HND / Degree
Experience 1 year
Job Expires Jun 02, 2023
Contact ...
 

Job Description

  • LOCATION: Accra Central, Head Office & Achimota
  • REPORTS DIRECTLY TO: Head, Technical
 
JOB PURPOSE
To handle all Customer Service activities at the Branch
 
KEY RESPONSIBILITIES
  • Providing Customer Service
  • Handle walk in clients and visitors
  • Telephone Services
  • Capturing of Micro Insurance cases
  • Receipting & Banking
  • General Administrative duties
  • Generate monthly report
  • Claims Administration
  • Any other duties that may be assigned
LEVEL OF AUTHORITY
No level of authority

Required Skills or Experience

  • A minimum of First Degree / HND
  • A minimum of one year in a similar position
Personality Attributes
a. Ability to organize the office
b. Ability to handle and solve customer complaints
c. Knowledgeable in Microsoft word and excel
d. Reliable and trustworthy
e. Organizational Skills
f. Excellent administrative skills
g. Ability to be innovative
h. Ability to tolerate stress
i. Excellent relationship 
j. Team building and Leadership
 
KNOWLEDGE AND SKILLS
  • Excellent relation building and a strong Interpersonal skills that enables the candidate to work with people at all levels in an organization.
  • Proactive, enthusiastic and innovative 
  • Good presentation skills
  • Excellent written and communication skills

How To Apply

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Note

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