Job Description

• Design and promote activities to meet customer demand and generate revenue
• Advertise and promote the center to increase usage, which may include commissioning and considering market research
• Maintain high levels of customer care, often with a particular focus on avoiding loss of existing users
• Prioritize target activities and user groups, especially in local authority centers
• Manage maintenance, insurance, repairs, and cleaning
• Recruit, train, and supervise staff, including managing staff rotas
• Carry out health and safety checks on the equipment and site
• Handle complaints and incidents, such as accidents, emergencies, or theft
• Ensure own and staff members' first aid training is up to date
• Deliver some fitness training or coaching in sports activities - often a good way of maintaining contact with customers
• Prepare and check budgets and generate income
• Cash up and keep stock records purchase equipment and supplies
• Write monthly or weekly reports and prepare cash projections for center owners or more senior management.

Required Skills or Experience

• Business, management, or other business-related subjects
• Must have a minimum of not less than 3 years’ experience in the field.
• Life sciences
• Physiology
• Sport, leisure, or recreation management
• Sports science
• Physiotherapy will be an advantage