Job Description

• Department: Customer Experience

• Deliver exceptional support through phone, email, or chat every time.
• Resolve customer concerns quickly, professionally, and with empathy.
• Collaborate with internal teams to improve service delivery and customer feedback.
• Track and follow up on customer inquiries to ensure full resolution.
• Actively contribute to a positive, supportive team environment.

Required Skills or Experience

• A genuine passion for people and service.
• Excellent communication and problem-solving skills.
• Strong attention to detail and time management.
• Prior experience in a customer-facing role is a plus.
• Tech-savvy with the ability to learn new systems quickly.

• A dynamic, supportive, and fun work culture.
• Opportunities for career growth and learning.
• Health and wellness benefits.
• Recognition programs—we celebrate wins, big and small!
• The chance to make a real impact every day.

Be the reason someone smiles today.

If you're ready to put the "happy" in Customer Happiness Officer, we’d love to meet you!