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Customer Support Rockstar

JOB SUMMARY
Company	Confidential
Industry	Business Proc...
Category	Customer Serv...
Location	Accra
Job Status	Full-time
Salary	GH¢
Education	Qualified
Experience	N/A
Job Expires	Jun 20, 2025
Contact	...

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Job Description

Location: Accra | Hybrid | Full-Time

Are you the kind of person who thrives on solving problems, delights in helping others, and lives for that "aha!" moment when a customer says, "Thank you!"? If yes — we want you on our team!

We’re on the hunt for a Customer Support Rockstar — someone with a positive vibe, excellent communication skills, and a passion for delivering exceptional customer experiences every single time.

What You’ll Be Doing

Serve as the voice of the brand — friendly, professional, and proactive
Respond to customer inquiries via phone, email, or chat with empathy and efficiency
Troubleshoot and resolve issues while turning unhappy customers into loyal fans
Work closely with internal teams to relay customer feedback and escalate challenges
Maintain detailed records of interactions and follow-ups using our CRM tools

Required Skills or Experience

What Makes You a Rockstar

Excellent verbal and written communication skills
Ability to stay cool under pressure and think on your feet
Tech-savvy and able to quickly learn new systems
A natural people-person with a problem-solving mindset

What You’ll Get

Competitive salary & performance bonuses
Training & career development opportunities
Supportive team culture with room to grow
Health & wellness benefits
Opportunities to shine and be recognized

How To Apply

Apply Now

Note

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