Job Description

• Location: TD 16 Bethel Emporium Awudome Roundabout, near Papaye

Job Summary
We are seeking motivated and customer-oriented individuals to join our team as Mobile Bankers. You will be responsible for promoting and delivering our microfinance products and services directly to clients in the field.

Responsibilities
Mobile Bankers (Susu/ Savings)

• Mobilize savings (susu) from clients on a daily basis 
• Cross-sell the deposit products of the company
• Keep and maintain a healthy pipeline of potential daily sales customers
• Assist clients to save through the savings (susu) product
• Attend to clients for their daily saving deposits and retain deposits mobilized
• Agree with customers on the suitable times for collecting deposits and collect deposits from clients at their preferred locations daily
• Keep good record of passbooks and ensure balances from company and clients always match
• Assist clients in making withdrawals from their savings
• Acquire or generate new clients / accounts through marketing and referrals from existing clients
• Assist clients to grow their business through advice on business strategies
• Ensure that all requirements and documents are accurate and adequate for all depositors
• Use customer information proactively in the prevention of fraud and scams
• Adhere to field deposit collection policies and procedures

Required Skills or Experience

Qualifications

• HND/DBS in any relevant field with six months (6) post qualification relevant working experience. OR
• WASSCE with concentration in any relevant field with three (1) year a post qualification relevant experience.
• Experience in the microfinance industry is an added advantage

Work-based Competencies

• Sales and Marketing skills *Good communication and Interpersonal Skills
• Excellent customer service relations *Ability to work effectively with minimal supervision
• Must be trainable

Behavioural Competencies

• Exhibition of high sense of integrity and honesty
• High level of commitment and professionalism