Company Profile

Crossroads International is a leading Canadian volunteer cooperation agency which has been advancing equality for women and girls and eradicating poverty in some of the world’s poorest countries in Africa for over 60 years. Crossroads invests in local partner organizations in 9 countries who are best positioned to meet the needs of their communities. With them, we pilot innovative approaches and empower women and girls to become leaders and live free from violence. Every year Crossroads engages hundreds of experienced volunteers and staff North and South who apply their expertise locally to address poverty and inequality. The organization’s 50+ employees are based in Canada, Senegal, Ghana and Tanzania, and Crossroads’ volunteers fulfil over 100 mandates per year.

Crossroads is committed to principles and values of access and equity. Candidates from diverse groups are encouraged to apply.

Crossroads is also committed to preventing and addressing sexual misconduct and advancing anti-racism. To that end, the organization is a signatory to Cooperation Canada’s Leaders’ Pledge on Preventing and Addressing Sexual Misconduct and the Anti-Racism Framework for Canada’s International cooperation sector.

OUR VISION
ONE WORLD where poverty is eliminated, equality prevails, and the rights of women and girls are fulfilled.

Job Description

• Position: Finance and Administration Officer 
• Location: Accra, Ghana
• Supervisor: Regional Representative, West Africa
• Position Type: Full-Time, permanent 
• Language: English (fluent)
• Salary Range: 205,000 GHS with competitive benefits
• Job Requirement: Must be able to work in Ghana
• Closing date:  July 21st, 2025, 9AM GMT

THE OPPORTUNITY

The Finance and Administration Officer is an integral part of the Country Office in Ghana. The incumbent processes financial transactions relating to the accounts payable cycle, manages the bank accounts including performance of bank reconciliations, and liaises with the Country Office team to ensure that all monthly and annual financial reporting requirements are met. The Finance and Administration Officer is a key point of contact for local partners, providing training and monitoring compliance on financial reporting requirements. This position provides support to the Country Manager and cross-functional teams across the organization for the administrative function.

HOW YOU WILL MAKE AN IMPACT

Financial Management – Ghana Country Office & Local Partners (70%)

• Manage day-to-day financial and accounting requirements, including but not limited to:
  1. Payment processing, including cheque/electronic payment and wire transfer preparation (including review of appropriate supporting documentation and payment authorization as per the Organization’s signing authority policy)
  2. Preparing and making bank deposits; petty cash management  
  3. Prepare request for advances and expense reconciliations for local partners (including review of appropriate supporting documentation from partners as per the Organization’s requirements)
  4. Communicate directly with Country team on operational items
• Prepare financial reports as part of the monthly and annual financial statement close process, including preparation of monthly bank reconciliations with appropriate supporting documentation  
• Communicate with local vendors/suppliers on Crossroads accounts and/or payments, as required
• Providing training and support to local partners with respect to Crossroads’ financial policies, processes, and acceptable practices; monitor and enforce compliance, as required
• Support internal and external reporting requirements, including local partner and funder reports, as well as internal and external audits
• Contribute to the development of annual and project budget, forecasting and reporting requirements, as they relate to the Ghana Office and Crossroads’ local partners

Payroll Administration and Processing (5%)

• Prepare monthly payroll for processing
• Complete statutory payroll filing requirements
• Manage employee benefits program for the Ghana office

Office Administration and Management (20%)

• Carry out reception and general administration duties, including mail, courier, telephone and office supplies management
• Filing of invoices and other finance and administrative documents, including file maintenance and archiving
• Participate as member of the administrative team which collaborates in providing administrative support in the Ghana office and across the organization
• Provide support to Country Manager and Program team, as required
• Ensure the purchase of goods and services and monitor the logistics, in accordance with internal policies and procedures
• Monitor and report on compliance with Crossroads’ internal policies and proceeds, as they apply to the Ghana Office

Perform Other Duties as Required (5%)

• Participate in the orientations of Ghana volunteers
• Support organizational goals and objectives as part of the strategic and operational plans
• Contribute to the ongoing emphasis of process improvements, including current projects within the finance and administrative portfolio

WHAT WE OFFER

• An equitable, inclusive, collaborative work environment where you have the opportunity to make an impact daily.
• Enthusiastic encouragement to develop both personally and professionally, taking advantage of a range of learning and development opportunities available to our staff.
• A hybrid working model to allow you to enjoy the benefits of both office based and remote working.
• An excellent, competitive benefits plan for you and your dependents.
• 3 weeks of paid vacation, 3 weeks of wellness leave and 3 days of professional development leave.
• Annual cost of living increases, pending Board approval, and salary equity reviews every three years.

ELIGIBILITY CRITERIA AND ESSENTIAL CONDITIONS

• Share Crossroads’ values and ethical standards, particularly:
  • A commitment to preventing, mitigating and responding to sexual violence,
  • A commitment to gender equality, and
  • A commitment to anti-racism
• Commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), with the ability to collaborate effectively with diverse populations and stakeholders and contribute to an inclusive organizational culture.
• Commitment to promoting gender equality and advancing the rights of women and girls in unique organizational roles and through organizational initiatives
• Work an average of 40 hours per week, where some overtime may be required.
• Travel in Ghana may be required.

Required Skills or Experience

• Post-secondary diploma in Accounting, Business Administration or relevant field
• Knowledge and experience in the international development sector; previous experience in working with Global affairs Canada is an asset
• Previous experience with payroll processing and administration
• Proficiency in MS Excel
• English fluency, Basic French
• Commitment to growth and development
• Commitment to inclusion, equity/equality, diversity, and empowerment
• Innovation, creativity, collaboration
• Highly proficient in data entry and account reconciliations
• Organized self-starter, ability to manage competing deadlines in an effective manner to meet tight deadlines
• Must be able to work independently and effectively collaborate within a team across multiple geographic locations   
• Ability to effectively communicate information, such as policies and procedures, both verbally and in writing to cross-departmental staff
• Excellent interpersonal and customer service skills
• Respect for confidentiality of information