Job Description

In this role, the Branch Coordinator shall:

• Lead the branch team to meet the set goals
  • Coordinate and supervise all activities at the branch
  • Ensure that the branch functions according to the concepts and quality standards in place.
  • Organize and control the efficient use of resources at the branch
• Support the team of social and development workers to determine interventions and arrange appropriate services and resources for clients, families, and communities.
• Identify, establish, and maintain partnerships with key stakeholders to harness resources that strengthen clients, their families, and communities.
• Collaborate with other branches and to explore and develop innovative approaches or interventions that address the evolving needs of street-connected children and families.

• Control the budget and expenditure at the branch.
• Be a good ambassador of the ideals of Chance for Children in the networks built at the branch.
• Have oversight responsibility over facilities at the branch.
• Establish and maintain quality assurance processes to ensure that services and activities meet established standards.

Required Skills or Experience

To thrive in this role, you should have:

• A minimum of a First Degree in Social Work, Psychology, Sociology, Integrated Development Studies, and Guidance and Counselling.
• A minimum of 5 years of experience in a supervisory role working with children/youth in a Non-Profit Organization
• Proven experience in developing and implementing sustainable concepts, programs, and interventions for vulnerable groups.
• Knowledge of the phenomenon of street children and families in Ghana.
• Understanding of national and international laws, conventions, charters, and policies regulating work with Children.
• Understanding of the socio-cultural environment, including family systems in the operational areas.
• Experience in stakeholder engagement and building strong working relationships with both the public and the private sector.
• Extensive knowledge in casework and community development work.
• Proven high accuracy and quality-focused mindset while managing a demanding work schedule.
• Basic financial management skills.
• Working knowledge of M&E tools, including logical framework and database management software (a plus).
• Ability to speak English plus Twi and/or Konkomba.

Skill Set

• Leadership and Team Management Skills: Strong leadership abilities to motivate and drive a team. Excellent organizational and time management skills to coordinate and supervise branch activities.
• Organizational Development Skills: Capacity to explore diverse approaches to foster the growth and expansion of both the branch and the organization.
• Communication Skills: Strong verbal and written communication skills to interact at varied levels. Active listening skills to understand the needs of clients and team members.
• Problem-solving and Decision-Making Skills: Critical thinking skills to analyze complex situations and make informed decisions. Ability to solve problems and address challenges that may arise in branch operations.
• Interpersonal Skills: Strong interpersonal skills to build and maintain relationships with team members, clients, partners, and stakeholders.