Job Description

• Project: Financial Inclusion for the Last Mile Actors (FILMA)
• Location: Oti Region, Volta Region, Northern Region and Bono East
• Reports To: Project Manager
• Contract Type: Project-Based
• Duration: 1 year, renewable based on performance and project funding

Background
The FILMA Project seeks to promote financial inclusion for the last mile actors through the integration of inclusive insurance. The project is jointly implemented by Temple Investment in partnership with Enterprise Life, AV Ventures, Catholic Relief Services (CRS), and SEND Ghana, and targets smallholder farmers, traders in the agriculture processing chain across 18 districts and 4 regions of Ghana.

Position Summary
The LO will support the planning, coordination, and implementation of all insurance-related activities under the FILMA project. The Officer will serve as a liaison between the project implementation team, Private Agricultural Service Providers (PASPs), and community stakeholders to ensure the successful enrolment, education, and servicing of beneficiaries under the microinsurance solution.

Key Responsibilities
Project Implementation & Coordination

• Support the development and execution of workplans and insurance rollout strategies.
• Coordinate insurance sensitization, enrolment campaigns, and premium collection exercises in collaboration with the PASPs.
• Supervise and support PASPs to ensure compliance with project procedures and service delivery standards.
• Monitor insurance uptake across project sites and provide regular reports on enrolment trends and field challenges.
• Post onboarding engagements

Stakeholder Engagement

• Build and maintain strong relationships with community leaders, farmer groups, PASPs, and other local actors to enhance insurance adoption.
• Participate in district-level planning and review meetings with implementing partners.
• Represent Enterprise Life at project meetings, trainings, and field visits as assigned.

Training & Capacity Building

• Organize training sessions for PASPs and community agents on insurance products, onboarding tools, and client engagement strategies.
• Assist in the development and dissemination of Insurance Education and Communication (IEC) materials tailored to local audiences.
• Facilitate continuous learning and support for field staff on digital onboarding tools and claims processes.

Monitoring, Reporting & Learning

• Collect and analyze data on insurance uptake, claims, complaints, and client feedback.
• Prepare field visit reports, case studies, and success stories to feed into project learning and donor reporting.
• Support impact assessments and mid-/end-of- year project evaluations as required