Job Description

Responsibilities

Clerical & Office Support

• Answer and direct phone calls, emails, and correspondence.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Maintain filing systems (electronic and physical).

Document Management

• Prepare, edit, and format letters, reports, and other documents.
• Handle incoming and outgoing mail and deliveries.

Office Coordination

• Order and manage office supplies.
• Assist in organizing company events and activities.
• Ensure the office environment is neat and functional.

Data Entry & Records

• Maintain databases, contact lists, and records.
• Update spreadsheets, reports, and internal systems.

Support to Management & Staff

• Assist executives, managers, and staff with administrative tasks.
• Prepare meeting agendas, take minutes, and distribute them.

Customer & Visitor Relations

• Welcome visitors and provide necessary assistance.
• Handle inquiries professionally and direct them to the right person.

Required Skills or Experience

Education & Experience

• Minimum: High School Diploma or HND/Associate Degree.

Skills

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong organizational and multitasking skills.
• Good written and verbal communication skills.
• Attention to detail and accuracy.
• Time management skills.

Personal Qualities

• Professionalism, confidentiality, and discretion.
• Ability to work under pressure and meet deadlines.
• Strong interpersonal skills and teamwork spirit.

Other Requirements

• Knowledge of office equipment (printers, copiers, scanners).
• Basic bookkeeping or record-keeping skills (optional but valuable).
• Flexibility and willingness to take initiative.